Reviews
Long was very attentive and made sure that I was
Long was very attentive and made sure that I was satisfied. He went the extra mile. Thanks Long
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing great feedback about our wonderful team and will certainly thank Long for all his hard work during your visit. All of us at JM Lexus appreciate the kudos!
Jm lexus has always been great with customer service!
Jm lexus has always been great with customer service!!! That's why I always return to them. JORGE CANO who help us this time with our new car was super helpful and showed us everything we needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carla, we're honored that our outstanding customer service is what keeps you loyal to JM Lexus! We'll be glad to share with Jorge and the team that their care was what made your recent visit such a success, and we hope you'll continue to rely on us for all your automotive needs!
A very up market experience anyone can have.
A very up market experience anyone can have. My contact Dario was very helpful and knowledgeable and went beyond to ensure my wife and I had the best outcome with this car purchase. I would highly recommend this dealership and Dario in particular.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Don - Thank you so much for giving a shoutout to Dario! We will be sure to let him know that his hard work and customer service positively impacted your visit to JM Lexus. It was a pleasure to do business with you and your wife, and thanks again for the five stars!
Awesome place to purchase your new Lexus.
Awesome place to purchase your new Lexus. This is my 4th and I love it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate you putting your trust in the JM Lexus team! It was our pleasure to assist you with the purchase of your fourth Lexus vehicle, and we hope this one drives just as smoothly as the last three!
JM Lexus the best showroom that I ever seen.
JM Lexus the best showroom that I ever seen. Impressed also by repair shop. Pedro Díaz the sales manager who help me select my vehicle did a great job. Strongly recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We love to hear that Pedro helped you drive home from JM Lexus in the right vehicle for you. Our team appreciates your kind review!
Dan P.
Dan P. was wonderful to work with. He answered all my questions promptly and worked with me when the car arrived with a damaged trunk. I would recommend anyone to ask for Dan and give him your business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for these kind words about Dan! We're glad to have your business and are pleased that your concerns were taken care of. See you next time!
I always have excellent service when I come to JM Lexus
I always have excellent service when I come to JM Lexus Xavier is very hospitable and kind. The person who greeted me to take my car was very friendly and when my car was brought to me I was sent off with a clean car in style saying see you the next time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the 5-star review! It is great to see that Xavier is providing you with service that keeps you coming back to us! Thanks again for your continued support of JM Lexus and we'll see you next time!
Excellent, quick service.
Excellent, quick service. Very knowledgeable team of people. Great price for oil change with the coupon that JM Lexus offered on their site.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and kind words about JM Lexus! We appreciate your feedback. See you next time!
Ashley Alt was exceptional, understanding, caring &
Ashley Alt was exceptional, understanding, caring & compassionate with a great deal of patience! Well done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leon, your glowing feedback about Ashley means a lot to us! Thank you for choosing JM Lexus and for stopping by to share your experience. Safe travels ahead!
Had a GREAT experience purchasing my new Lexus at JM
Had a GREAT experience purchasing my new Lexus at JM Lexus and Dario was AWESOME to work with. While other car dealerships are marking up MSRP up to 20% and/or adding mandatory service plans in the name of supply shortage, JM Lexus sells at MSRP with no added mandatory plans/packages or any hidden fees. Dario was my dedicated salesperson from the start to finish, he was being very honest and upfront in the entire process. He would do all he can to make you feel comfortable and happy about your experience at JM Lexus. The way they treat their customers in a sellers market like this where they could've easily taken advantage of buyers like others do will certainly earn business and loyalty from their customers for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shuying - We love to hear from our customers and are thrilled that you had a five-star experience buying your vehicle at JM Lexus. Thank you for taking time to share this feedback about Dario! Our team is grateful for your business and hope that you absolutely love your new car.