Skip to main content

JM Lexus

(9,589 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Over the years, the service provided by JM Lexus has...

Over the years, the service provided by JM Lexus has consistently been stellar. Highly recommended, especially Mr. Carlos Nunez, who is very knowledgeable and thoroughly explains what needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your continued confidence in the JM Lexus team means so much to us! It is always our pleasure to assist you and we will be sure to pass along your kudos to Carlos. Thank you for the great review!

I dealt Robert Kohl for the second. I found him to be...

I dealt Robert Kohl for the second. I found him to be most accommodating , patient and knowledgeable. I’m sure I will be working with Robert in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Robert and the team! We are grateful for your business and we look forward to welcoming you back next time. Safe travels!

Steve was great and it was an amazing overall experience....

Steve was great and it was an amazing overall experience. We were in an out extremely quick and the process could not have been better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi William - Congratulations on your purchase! We are happy to hear that Steve and the team took such great care of you during the process. Thank you from all of us at JM Lexus!

Steve McNeeley listens, explains and delivers. He makes...

Steve McNeeley listens, explains and delivers. He makes being a repeat customer at JM Lexus the easy and right choice for our family every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dennis - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Steve and the JM Lexus team. Drive safely, and we hope to see you again down the road!

Anthony is the only reason I am rating it 5 stars. He...

Anthony is the only reason I am rating it 5 stars. He made the difference for my experience. He was knowledgeable and made everything easy for me. I felt he was honest and caring

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for posting about your experience. We're glad to hear that Anthony was so helpful during your visit to JM Lexus.

Professional with an economy of process steps in handling...

Professional with an economy of process steps in handling the transaction with everything clearly explained. Relaxed experience, comfortable surroundings even with remodeling in progress, during transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review. We're glad the JM Lexus team took such excellent care of you, and we appreciate your feedback! Come back soon!

Consumer response

Too much

Steve mcneeley did a fantastic job handling my deal, i...

Steve mcneeley did a fantastic job handling my deal, i was in and out quickly from start to finish, helped me make an informed decision throughout the process and is always pleasant to deal with. Steve is the reason why I go back to JM Lexus and why I’m onto my 3rd vehicle with them. Keep it up Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! We truly appreciate this great review. It is delightful to know that Steve has gone above and beyond to earn your loyalty. Repeat business is what keeps us going! Thanks so much for your continued support of JM Lexus and congrats on your new car!

Can’t say enough about how painless Steve McNeeley made...

Can’t say enough about how painless Steve McNeeley made my car purchase experience. After having gone to another local Lexus dealer first and did not have a great experience Steve made things very clear and simple. Steve B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that Steve and the team gave you a great experience! Thank you for choosing JM Lexus and for taking the time to review our work. Safe travels in your new car!

Oketto is a laid back, no pressure sales person who takes...

Oketto is a laid back, no pressure sales person who takes the time to work with the client. Oketto was also helpful after my purchase in trying to trouble shoot an issue I was having. He is the type of sales person that has earned my future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This review is music to our ears. Thank you for trusting Oketto and the JM Lexus team with your vehicle purchase - we're thrilled we could make your visit a success! Safe travels, and see you next time!

Steve McNeely was wonderful. He made the experience of...

Steve McNeely was wonderful. He made the experience of buying my NX300 so pleasant and easy. He kept me informed while I waited for delivery of my vehicle. Thank you Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Steve and the JM Lexus team. Drive safely in your new Lexus NX 300, and we hope to see you back again down the road!