Reviews
Great Service
We have leased two vehicles from Mike in the past eight months.. He is very knowledgeable, extremely efficient and focused on getting you what you need in a vehicle! One of the best car folks we have ever dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesperson on top of her game
Had a very good experience at JM and walked out with a new car--Alista Stark was very helpful and seemed to work on my behalf--
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing staff. I love my new purchase.
My lease trade in couldn’t have been easier than how it was and I believe that was mainly due to the excellent staff helping me. Alexander Bondarevsky was knowledgeable and willing to help me find my dream car. I love the way the system is setup now it allows me to see the actual cost of the vehicle without needed to haggle a deal. Thank you JM Lexus and Alexander Bondarevsky for helping me get into my beautiful vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience
Hi Saqib, I am pleased with my lexus purchased. You were courteous , professional and accommodating in spite of last min issue with the car. I also sent an email plz share with your management.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Customer Service
Steven McNeeley did such a wonderful job helping us get our new 2019 Lexus 300. He made sure we got the exterior and interior colors we wanted and yet the whole process was very quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience
I had an absolutely flawless experience with my new car purchase (UX250H F-Sport). Gary was amazing and kept me informed from the minute I ordered the car until I picked it up March 24, 2019. He was always looking out for me and explained everything to me. I would not want to work with anyone else. Gary was extremely knowledgeable. I always received updates from him. He would answer my texts immediately.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
David was wonderful from start to finish. Helped us find the right vehicle for us with the best pricing option. We will never buy a Lexus anywhere else! Amazing experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Customer Service
No matter what I am there for I am give. Good Customer Svc. My 2nd luxury car and so far I am glad I choose this type and dealership too. Always make you feel that you are top priority.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and pleasant experience
It was wonderful working with Steve! He made the car buying experience quick and painless! Would definitely recommend to anyone! Thank you Steve and JM Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car shopping
We knew heading in we were returning two leases and getting two others. Dealing with one person was a lot easier. Our sales person was Gary And he was extremely patient and helpful. He spent lots of time with us, showed us how things worked, and programmed some stuff. All in all, a very pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
