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JM Lexus

(9,654 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Great purchase experience!

Great purchase experience! My Sales Consultant was Arly Edmond he had such professionalism, highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you had a great purchasing experience with Arly! Thank you for choosing JM Lexus and for the recommendation. Enjoy your new ride!

Dan Phillips worked with me on looking at the Lexus RX

Dan Phillips worked with me on looking at the Lexus RX 350 almost a year ago. I was turned off by other dealers who kept constantly calling. When I retired, I remembered Dan Phillips and had his business card in my desk. I drove over an hour and a half just because he was friendly and helpful. I purchased the Lexus RX 350 for myself and the Lexus NX for my wife. Thanks Dan for your help.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Charlie, thank you for sharing your positive feedback about Dan and the team. We were honored to assist you and your wife with such an important purchase. Enjoy both of your new cars and congratulations on your retirement! If we can be of future assistance, please let us know. Until then, take care! - The JM Lexus Team

I have been a customer of JM Lexus for more than 10

I have been a customer of JM Lexus for more than 10 years and have always felt that I was in the best of care, whether leasing, buying, or coming in for service. My recent meeting with Dan Phillips, in receiving a new car,, assured me that everyone is so valued as a customer, even as an “old” customer, he was happy to answer all my follow-up questions. Thank you JM Lexus and Dan Phillips for genuine commitment to excellence.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer for over a decade, Debby! We're thrilled to hear that Dan Phillips provided you with top-notch service. We truly value your business at JM Lexus. Here's to many more years together!

I have been using JM Lexus dealership for the past 27

I have been using JM Lexus dealership for the past 27 years. I’ve been working with Carlos Nunez from the beginning, who is an excellent service writer and always makes the customer feel number one. I wouldn’t chose to work with anyone else. He is the epitome of customer service..

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your continued trust in us over the years. We're very lucky to have Carlos on our team. Thank you for choosing JM Lexus and we look forward to serving you for many more years to come!

We have worked with Jonathan for many years and several

We have worked with Jonathan for many years and several great cars.He just gets better.His focus on the customer's specific requirements is the key.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Bob, thank you for sharing your feedback about Jonathan and our team! We are so grateful for your loyalty and support. We are honored to have you as a customer at JM Lexus!

The experience was great and the staff very friendly and

The experience was great and the staff very friendly and respectful. I will definitely recommend and come back in the future.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to know you had a positive experience with our team at JM Lexus, Ken! Thank you for recommending us and we look forward to serving you in the future.

Beat leasing experience ever.

Beat leasing experience ever. Courteous, explained all options carefully. No hidden fees after deal was made. Will use them again.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're delighted to hear everything was clear and straightforward. We look forward to assisting you again in the future! - The JM Lexus Team

Isaac Jacob , my salesman , was extremely accommodating ,

Isaac Jacob , my salesman , was extremely accommodating , answering all questions , very knowledgeable, worked with me for days guiding me every step through the process for me to choose the car for me . I love my Lexus is 350 F 2024 !!! Also appreciative of the gifts of appreciation from the dealership , car washes for lifetime of car , extended warranty, and 4 services all included. Happy customer :)

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congrats on your new 2024 Lexus IS 350 F! It’s great to hear you had such a seamless experience with Isaac. Welcome to the JM Lexus family! Enjoy the road ahead, Donna!

Consumer response

5 stars all the way around . Salesman Isaac Jacob , dealership and my car :) happy customer .

My sales associate was Paul Mompriemer who was very

My sales associate was Paul Mompriemer who was very informative & attentive. His service to me was greatly appreciated

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback about Paul! We will be sure to pass along your appreciation. See you next time at JM Lexus!

My salesman Jonathan Wulkan was top notch .

My salesman Jonathan Wulkan was top notch . I have worked with him before and he has always been excellent. My service tech Joe was also very good. However in the past I have called the service dept to inquire about things in general and I have never received a call in return.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Jonathan and Joe will be thrilled to hear your feedback! We understand your frustration regarding call backs and apologize for any inconvenience. We will surely share your feedback with our team. Thank you for choosing JM Lexus, Frank!