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Meet Michael Harrity

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 43 years
Dealership experience 42 years

Reviews

Salespeople were knowledgeable and respectful.

Salespeople were knowledgeable and respectful. They were able to answer my questions and most importantly did not pressure me into a sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cassandra & Kate are super-friendly and mechanically

Cassandra & Kate are super-friendly and mechanically knowledgeable advisors. Cassandra's excellent communication skills explained why it took longer than expected bc I added an alignment to the work order. While waiting out front in the showroom, Mike took time & patience to answer my questions and introduce me to Apple Car Play inside one of the showroom's CRV. Being very low-tech, I did not know that Honda cars have a wireless charging station in them, so Mike charged my iPhone while teaching me to the many tech and other features of the CRV. NICE! My husband and I wish that Honda yet offered the Fit Sport which gets 42 to 49 mpg for us! I was honored to get to meet Denise (owner of the dealership) and her sons, Matt and Nicholas! I read the waiting room's posted newspaper article about the history of Denise & the Burne family & how it treats its customers and employees like family. If ever one has any type of complaint, just share it with management and your issue will be resolved quickly and painlessly. As a female, I have no fear that I will be taken advantage of due to my lesser knowledge of the mechanics of car maintenance. My husband and I trust M. Burne Honda's Service Dept. which is why we drive 50+ miles from Great Bend to have our car serviced in Scranton instead of driving to to a N.Y. Honda dealership located just north of our home. Please keep your excellent service & positive vibes coming, Matt Burne Honda! They truly do make a difference in sales &maintenance + make your customers' lives less stressful in today's very complex world! Thank you for being who you are! Dave Campfield was the best! He sold us our Fit in 2009. And his look-alike, Tom R. (?), asked me about our Aussies, having remembered us from the Dave Campfield days. I wish your survey included "excellent" as one of its choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mike Harrity and the Matt Burne Honda dealership was very

Mike Harrity and the Matt Burne Honda dealership was very helpful. They had tremendous patience trying to help us with a credit freeze. They found the vehicle we wanted & help make it happen. Very happy, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, Mike took very good care of us, made

Great experience, Mike took very good care of us, made the purchase easy and pressure free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always very helpful whenever I have a problem I am able

Always very helpful whenever I have a problem I am able to swing by and some one always assists me when I need to get service done they are always efficient to getting appointments quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My last minute pull in emergency visit was met with

My last minute pull in emergency visit was met with courteous and accommodating service at the desk. I cannot say enough about Gary R. And Mike Harrity who was the associate who sold me my car in December they are beyond exemplary employees. Kind knowledgeable, courteous, and accommodating. I would say the same about Kate. Stellar Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Super nice guys!

Super nice guys! Would define recommended them to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They always explain what they did, if I'll need tires

They always explain what they did, if I'll need tires soon or not. Always get us in and out promptly and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was very attentive and answered all of my

Everyone was very attentive and answered all of my questions the dealer was very nice and attentive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honda Sales Rep, Mike Harrity is a pleasure to work with.

Honda Sales Rep, Mike Harrity is a pleasure to work with. His experience, knowledge, patience and dedication in working with us to find just the right Honda made this our best car buying experience. Mike is a consummate professional and the Crown Jewel of the dealership. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.