Reviews
Repair and service completed in a timely manner. Additional repairs had to wait 3 days which was longer than expected
Repair and service completed in a timely manner. Additional repairs had to wait 3 days which was longer than expected
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great service. Everything is explained they're quick and efficient. The representatives are very informative and they take good care of your car.
Great service. Everything is explained they're quick and efficient. The representatives are very informative and they take good care of your car.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were easy to work with. I enjoyed working with Matthew & will return to Honda in 3 years.
They were easy to work with. I enjoyed working with Matthew & will return to Honda in 3 years.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, courteous! No thank you I was pleased with everything and thank you again for your service!
Professional, courteous! No thank you I was pleased with everything and thank you again for your service!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership used to be excellent. Terrible customer service now - can't speak to a live person. Told you can't add service two days before since it's already in the system??? Seem to only want to communicate through text or AI - absolutely horrible. That is not customer service!
Dealership used to be excellent. Terrible customer service now - can't speak to a live person. Told you can't add service two days before since it's already in the system??? Seem to only want to communicate through text or AI - absolutely horrible. That is not customer service!
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Patient, experienced, knowledgeable, pleasure to work with! Jamie treated Jamie well and I won't buy a car from any other salesman. He treated me like he would want to be treated
Patient, experienced, knowledgeable, pleasure to work with! Jamie treated Jamie well and I won't buy a car from any other salesman. He treated me like he would want to be treated
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dave Walsh has been great to work with! We returned to Matt Burne because of Dave.
Dave Walsh has been great to work with! We returned to Matt Burne because of Dave.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Faster than I anticipated. Very pleased. The job was done in a very professional manner.
Faster than I anticipated. Very pleased. The job was done in a very professional manner.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Appointment for 9:30oil change took 2 hours then was charging me for work not done on car. I brought it to their attention and refunded me for work not done
Appointment for 9:30oil change took 2 hours then was charging me for work not done on car. I brought it to their attention and refunded me for work not done
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Everything was great, quick and efficient. I just wished they would have washed my car
Everything was great, quick and efficient. I just wished they would have washed my car
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair