Matt Burne Honda

They were quick with my car and efficient while also looking out for me in regards to what needed to be fixed for overall safety.

Excellent Great service and knowledgeable staff Very happy to deal with nice people and get reliable vehicles

Called with an update of the vehicle status and had the vehicle done during the timeframe we requested. Check out and payment went very smoothly.

It took a long time to get an appointment and by one day they would not honor my first free service. I feel like I was not given a fair deal and something that should have been free cost me a lot of money.

Not CLEARLY/carefully told upon check-in about cost for the service without the 2 year discount Was not told when I made the appointment that a recall was needed and would take 3 hours until I arrived at the dealership. I had not planned for that so was unable to include in the service requiring a return trip from my non local residence Tires were rotated back to front but calibration was needed and left to me to do. The dashboard command to calibrate has been required twice... in 2 days!! I have never felt this kind of service from Honda before So many people standing around in upfront service area mostly socializing adding to the sense that my car was not being tended to and taking unnecessarily long

Fine except when promised a shuttle ride to pick up the car. Waited 30 minutes only to find out no one was coming. Had to find my own ride last minute

Always perform excellent service. Have helped me drive over 250,000 miles over the last 19 years in my Hondas. Biggest problem now is that it takes some lead time to get an appointment for service (because they're good enough that LOTS of customers come to them for service?). One of the 2 or 3 best dealership service departments I have done business with in over 50 years of driving!

Always Excellent to do business with them. Great Great Great deal and Great Great Great service.

Always Excellent to do business with them. Great Great Great deal and Great Great Great service.

My husband dropped off the car to have a battery and oil change. He was told that you were backed up and that it might take a few days. That is fine. The problem is that once he tried to follow up after a week, repeatedly, no one returned his calls, and no one reached out to say it might take even longer. We are really disappointed because we have been loyal Matt Burne Honda, customers for many years.