Matt Burne Honda

Everything was great, quick and efficient. I just wished they would have washed my car

Smooth easy process great customer service Kevin was very professional & attentive to our needs

While indicated that I had a trunk weather strip issue when I made the appointment I am beyond shocked that the part needed to be ordered and I need to come back to get it resolved. I have also been without a cargo mat and seat back protector for over year going back to the original purchase of my vehicle. Flabbergasted that only the cargo mat was installed and being told I needed to review with sales on the original agreement. Last, I was told the seat back protectors would be installed at my home. Still waiting for that call to set that up. Very close to a 1 overall rating.

I’ve bought 4 Hondas at Matt burne Honda. My new 2025 crv needed a new transmission. The service department was horrible to deal with. They don’t answer phones return messages or update through text. The car had 20k miles on it and they would not provide a loaner. After hours of trying to get a loaner I finally went to the sales department to see if I could get one. Luckily the sales department provided me a loaner. It was at least 4 hours trying to get one. I’m trading the car in for something other than a Honda. Very unfortunate especially after the other 3 successful CRVs. I’ve already ordered a competitors car arriving first week of sept I will not buy another Honda.

Very happy with our Honda service. Had a big service of 30,000 MI. And wish it had cost less

I had a great experience with the quick service at Matt Burne Honda. The staff was friendly, the service was completed promptly, and everything was explained clearly.

The appointment was easy, everyone was professional and polite! Happy to do business with you

This was my first time visiting Matt Burne Honda and won't be my last. I was impressed with the ease of questions answered, the test drive and purchase. The entire process was much easier than expected.

Had an appt to repair the car. They had the car all day. Never worked on it. Never communicated with me. I showed up to pick it up at the end of the day and was told 'sorry'. Wasted my time and the person who had to follow me up and take be back. 30 minute commute each way. Made an appt for the following week and it was repaired.

OUTSTANDING SERVICE!!!! I had some problems, everything I could think of pointed to the battery. they did a battery test, said it everything said the battery, and alternator was good, that it might be the starter. I decided to get a new battery since it was 6 years old, and scheduled to get a new starter. Got in, waited, got out. NO FUSS, NO MUSS. My car is running like new.