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Coccia Ford Lincoln

(459 reviews)
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coccia Ford Lincoln from DealerRater.

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You have to ask for Brad, he's the best

comfortable relxed atmosphere. Brad was excellent in service and helpful. Relaxed atmosphere....no pressure and got a fantastic deal. Definitely refer any one to Coccia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

My daughter and I stopped in to look at the new Lincolns as I have owned Lincolns for many years. Always had town cars until they were no longer made. I was in the market for a smaller car so I bought a MKZ in 2011, not from Cossica but had it serviced there. I loved the new look of the MKZ so I was interested in making a trade in. Brad Dwyer was the salesperson we spoke to , what a friendly and informative guy. He answered all of our questions, we didn't feel pressured to buy but when I did say I wanted to buy the car in the showroom the experience was awesome, Brad took me to the car and explained everything to me and set it up to my liking. I would reccommend you dealership to anyone and certainly to ask for Brad. I feel I can call him with any question no matter how trival.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will Go Back Again

Fifth vehicle bought from Coccia and will go back again. The sales staff, specifically John Kuna this time, are wonderful to work with. Their knowledge and ability to provide you with what you need are second to none. The service department over the years has been great as well and they do go above and beyond each time you go in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Sales!

John Kuna was very helpful with our purchase of a 2013 Lincoln MKX. He gave me all the information I asked for via email and didn't push me to come in for test drive. He made the buying process easy and painless. I would recommend Coccia Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Coccia Experience

I recently bought a new F150 from Coccia Ford. It was the best experience I had in buying a truck. No pressure and actually entertaining would some up my overall experience. Thumbs up to everyone at the dealership. Very courteous people. I would also like to single out my salesman John Kuna. He made the whole process enjoyable.Thanks again. Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A Great place to purchase a vehicle.

I bought a used Edge in 09. Pay that off and went back to buy my wife a New 14 Explorer in July, and I bought a 14 F-150 for my self. Had a great experience each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worth the trip

I usually do not take the time to fill out surveys, reviews, etc. However, my recent experience at Coccia Ford/Lincoln urged me to do so. I was politely greeted by salesman John Kuna. He seemed more like a friend, concerned about my well being, rather than your typical I really don't care about you but buy this car from me sales person. John was very knowledable and took his time with me. He actually listened to what I was saying. His manager offered me a deal I couldn't pass up. He understood my budget and got me to my comfort level. After a little negotiation, my deal was done and I was signing paperwork before I knew it. Their business manager Len was also very helpful. He got me the best rate and recomended options, that would help me for uncertanties. I liked not being pressured by him. He was very professional. Overall, I was very pleased with Coccia. I will be back for my next car and tell my family and friend about them. You won't be disappointed with your experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Coccia Experience

This is my second lease with Ford. My first with John Kuna. My experience with John was excellent. I will be back in 3 years and will also be sending a few friends to John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience

My husband and I had a fabulous experience today at Coccia Ford. Brad Dwyer was our sales person he was friendly very helpful and in no way at all pressured us to buy. There was no arguing about price not even once. We went in with a payment number and it was met. This is our second vehicle that we purchased from this dealer and we had a great experience the first time also. All the staff was so friendly and accommodating. We will recommend everyone we know looking for a vehicle to go to Coccia. Definitely ask for Brad he was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recent purchase Coccia Ford/Lincoln

Very Good Experience with Coccia Ford. My sales consultant John Kuna was very professional and knowledable. He made my experience at Coccia a very pleasent experience. Len from finance, was also very professional and polite to deal with, in helping me get the best available rate. I would highly recommend to all my friends and relatives to visit John when considering there next vehicle purchase. Guy J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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