Reviews
Frank worked with me and is awesome.
Frank worked with me and is awesome. Motor world was fast and easy experience, great job all involved in the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Gary, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. We hope you continue to choose us for all your automotive needs! Take care!
Brian was so professional and patient with our car buying
Brian was so professional and patient with our car buying needs. He took the time to show us various vehicles while never pressuring us to make a decision. Once we did make a decision, he walked us through the process from start to finish. I would highly recommend him if you are looking for another vehicle. We hope to do business with him again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. We hope you continue to choose us for all your automotive needs! Take care!
They are very helpful and made it happen to put me in the
They are very helpful and made it happen to put me in the car I really wanted. Great people to work with. Courteous and just a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Sold vehicle to someone else after they confirmed vehicle
Sold vehicle to someone else after they confirmed vehicle was available and we were finalizing deal. Spoke with manager and this is normal and allowed by corporate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback about MotorWorld Pre-Owned. We are sorry for your negative experience. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Sales Manager, Rich Moore at 570.821.3708 or rmoore@motorworldgroup.com to discuss your experience. Thank you.
Right from the time I walked in the building everyone was
Right from the time I walked in the building everyone was friendly. There were a few sales people on the phone already but that didn’t stop Malek from welcoming me when I came in. Brian helped me look at the car I saw on the website. He was well versed on this car as if it was the only brand he sold. Courtney helped me get a good value for my trade and Bill made sure my financing went smooth! Overall this was a great buying experience and I will definitely be back to purchase from Brian again! Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Brian Loftus in Sales and Ryan in the Financial
Brian Loftus in Sales and Ryan in the Financial department were excellent help. Ty Much Appreciated!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
BUYER BEWARE!
BUYER BEWARE! Do NOT ever buy a car from the crooks at Motorworld Pre-Owned. In 2022, they sold me a 2018 Honda Pilot and 8 months later the dashboard light went off that I was having transmission problems. I took it to get checked out and was told that it only needed new transmission fluid. Now 6 months later, the transmission has officially died after the warranty has run out, of course, and they are refusing to cover the transmission replacement or offer any deal. Chris Moscaritolo, the Service Manager was incredibly rude and unhelpful. Don't ever shop here. And Honda Corporate is refusing to cover the transmission, as well. This is my 2nd Honda and I will never be buying another--they've really gone downhill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. As discussed, the warranty you purchased in 2022 on your current vehicle has expired. Due to this, the transmission service is no longer covered and would have to be paid for. If we can still be of service to you, please contact our Customer Compliance Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com. Thank you.
Brian’s the man, go see Brian for all your used car
Brian’s the man, go see Brian for all your used car questions and needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
The sales person was very thorough and explained
The sales person was very thorough and explained everything that I had questions about. He was a very nice guy who was very professional. As a person who was involved in sales for years, I get turned off by people who do not listen when you talk to them. Brian was listening and got me my answers. I would recommend him to anyone who is looking to purchase a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Pre-Owned!
They were great from start to finish.
They were great from start to finish. Makes me feel secure with my card future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Danny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!