Reviews
Do not return phone calls, or do what they say they’re
Do not return phone calls, or do what they say they’re going to do. Once they get your money, they’re done with you. Not a very good way to do business.
Do not return phone calls, or do what they say they’re
Do not return phone calls, or do what they say they’re going to do. Once they get your money, they’re done with you. Not a very good way to do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Typical of them! They have my email address . They charged me $399 for air in my tires
Unacceptable, Bait-and-Switch Tactics - Sold the Car
Unacceptable, Bait-and-Switch Tactics - Sold the Car While I Was Negotiating! My experience with Lipton Toyota was a complete waste of time and profoundly disappointing. I was actively negotiating the purchase of a 2018 Toyota Rav4 XLE on Tuesday, Oct. 21, 2025. I had a written offer on the table, but had to leave without finalizing due to an appointment. I asked my salesperson, Jose Suarez, if he could give me until Friday, the 24th, to finalize negotiations. He agreed and gave me his business card. Despite clear interest, the dealership sold the car out from under me without so much as a phone call or email warning. I only found out when I was called by a female staff member who wanted to know about my experience at the dealership, and what it would take for them to gain my business. Five minutes later, a different female staff member called me and informed me the Rav4 was sold within 2 days! No communication from my salesperson, Jose Suarez. Instead of maintaining professional communication, he completely ghosted me and, without any notification whatsoever, sold the vehicle to another party. This is not just poor customer service—it's unprofessional and unethical business practice. The lack of respect for a serious buyer’s time is stunning. If you are looking for a dealership that values transparency and honesty, do not go here. They demonstrated they are only interested in a quick sale, regardless of how they treat potential customers.
Unacceptable, Bait-and-Switch Tactics - Sold the Car
Unacceptable, Bait-and-Switch Tactics - Sold the Car While I Was Negotiating! My experience with Lipton Toyota was a complete waste of time and profoundly disappointing. I was actively negotiating the purchase of a 2018 Toyota Rav4 XLE on Tuesday, Oct. 21, 2025. I had a written offer on the table, but had to leave without finalizing due to an appointment. I asked my salesperson, Jose Suarez, if he could give me until Friday, the 24th, to finalize negotiations. He agreed and gave me his business card. Despite clear interest, the dealership sold the car out from under me without so much as a phone call or email warning. I only found out when I was called by a female staff member who wanted to know about my experience at the dealership, and what it would take for them to gain my business. Five minutes later, a different female staff member called me and informed me the Rav4 was sold within 2 days! No communication from my salesperson, Jose Suarez. Instead of maintaining professional communication, he completely ghosted me and, without any notification whatsoever, sold the vehicle to another party. This is not just poor customer service—it's unprofessional and unethical business practice. The lack of respect for a serious buyer’s time is stunning. If you are looking for a dealership that values transparency and honesty, do not go here. They demonstrated they are only interested in a quick sale, regardless of how they treat potential customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very nice appeal to people And very professional sales
Very nice appeal to people And very professional sales person I would recommend it this please.
Very nice appeal to people And very professional sales
Very nice appeal to people And very professional sales person I would recommend it this please.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Lipton Toyota. It's great to hear that we were able to assist you and that you had such a positive experience.
Very professional!
Very professional! He is a real person, very understanding and ensured I was satisfied with purchase. He worked along with me.
Very professional!
Very professional! He is a real person, very understanding and ensured I was satisfied with purchase. He worked along with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Lipton Toyota! Please let us know if we can be of any more assistance.
Im more than happy with my 4runner, sales agent Yoandry
Im more than happy with my 4runner, sales agent Yoandry was very helpful! All team in general was amazing. I recommend this place with my eyes close. 10/10 thank you guys! Im Definitely passing by to share some cuban flan with you all.
Im more than happy with my 4runner, sales agent Yoandry
Im more than happy with my 4runner, sales agent Yoandry was very helpful! All team in general was amazing. I recommend this place with my eyes close. 10/10 thank you guys! Im Definitely passing by to share some cuban flan with you all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Lipton Toyota takes care of our family car needs.
Lipton Toyota takes care of our family car needs. When we go, we are greeted warmly and our service advisor listens to what our needs are to get the service we require-nothing more.
Lipton Toyota takes care of our family car needs.
Lipton Toyota takes care of our family car needs. When we go, we are greeted warmly and our service advisor listens to what our needs are to get the service we require-nothing more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Service advisor very knowledgeable and professional and
Service advisor very knowledgeable and professional and helpful. I like that we can schedule appointments online
Service advisor very knowledgeable and professional and
Service advisor very knowledgeable and professional and helpful. I like that we can schedule appointments online
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lipton Toyota.
Good quality service and support from staff.
Good quality service and support from staff. Friendly service with care and detailed instructions and information
Good quality service and support from staff.
Good quality service and support from staff. Friendly service with care and detailed instructions and information
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.
I Definitely would recommend this dealership as they are
I Definitely would recommend this dealership as they are very friendly and helpful. A+ services
I Definitely would recommend this dealership as they are
I Definitely would recommend this dealership as they are very friendly and helpful. A+ services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and this review, Shane. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Great service The service was phenomenal.
Great service The service was phenomenal. I would recommend this dealer to friends and relatives.
Great service The service was phenomenal.
Great service The service was phenomenal. I would recommend this dealer to friends and relatives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.