Reviews
The Mazda team was professional and very friendly.
The Mazda team was professional and very friendly. I would recommend purchasing from this team in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael, Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our Mazda team. Your recommendation means a lot, and we look forward to assisting you with your future vehicle needs. — The North Penn Mazda Team
Vinny was very professional and extremely hard-working,
Vinny was very professional and extremely hard-working, very professional very good time management I mean in and out in about a half hour great working with him. It’s a
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re so glad to hear Vinny was able to make your experience smooth, quick, and professional. We’ll be sure to share your kind words with him—he’ll be thrilled to know he made such a positive impression!
Very easy to work with, straightforward and up front
Very easy to work with, straightforward and up front about pricing. We reached an agreement on purchase price, financing, and trade in via email then came in to do the paperwork
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re happy to hear the process was smooth and straightforward, and that working out the details ahead of time made things even easier. Enjoy your new vehicle, and we look forward to helping you again in the future!
Seamless and Outstanding Car Buying Experience at North
Seamless and Outstanding Car Buying Experience at North Penn Mazda My experience purchasing a 2025 Mazda CX-90 Premium Plus Trim from North Penn Mazda was truly exceptional. From the initial inquiry to the final paperwork, the entire process was transparent, friendly, and efficient. My product specialist, Alyssa Krauth, was fantastic. She was incredibly responsive to my emails and her no-hassle approach to pricing made me feel comfortable and confident in my decision. After the sale, she walked me through the SUV’s features and helped with the initial setup. The finance process was just as smooth thanks to John Sell, the finance manager, who was efficient and clearly explained all the documents. I appreciated that there was no aggressive up-sell in products--the information was shared and I elected to opt out. I highly recommend North Penn Mazda to anyone in the market for a new vehicle. Their team, particularly Alyssa and John, made this a stress-free and positive experience from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that your car buying journey with the North Penn Mazda team was seamless from start to finish. Alyssa and John will be so happy to know their responsiveness, transparency, and support made your 2025 Mazda CX-90 Premium Plus purchase such a positive one. We truly appreciate your recommendation and trust, and we look forward to being here for you whenever you need us. Enjoy every mile in your new CX-90!
Great Dealership.
Great Dealership. Very nice presentation. Car exactly as described online. No nonsense salesmen. Finance guy doesn't play games and try to sell you after the deal is done. All around great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We’re thrilled to hear that your experience—from our online presentation to the finance process—was smooth and straightforward. Our team works hard to make every step hassle-free, and we’re glad it showed. Enjoy your new car!
Service department is very communicative and loaner car
Service department is very communicative and loaner car service is wonderful! Friendly staff doing a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! 🙌 We're so glad to hear that our service team kept you in the loop and that the loaner car made things easier. Our staff takes pride in providing a smooth and friendly experience every step of the way! 🚗💨 Thanks for choosing us — we look forward to seeing you again down the road! 😊
Dan O.
Dan O. Is a very professional and knowledgeable person to work with and find the best vehicle you. He is top notch and makes buying a car easier. I would highly recommend him and North Penn Mazda!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear that Dan O. made your car-buying experience easier and enjoyable. He truly is a valuable part of our team! If there’s anything we can do to turn that 4-star experience into a 5-star one next time, please don’t hesitate to let us know. We appreciate your recommendation and hope you’re loving your new vehicle! — The North Penn Mazda Team
Oops… meant to give a five star review!! My apologies!!
Excellent!
Excellent! Everybody in the service department is awesome. The whole crew is friendly, helpful, and knowledgeable. Including Wil, the girls at the loaner service, and at the check/out, cashier too. If you own a Mazda, go there, Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ron, Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our service team — including Wil, the loaner desk crew, and our cashier — made such a great impression. Your recommendation truly means a lot to us. We appreciate your trust in our team and look forward to seeing you again for future Mazda service needs! Best regards, The North Penn Mazda Team
I have had nothing but great service from North Penn
I have had nothing but great service from North Penn Mazda. From the beginning when I first bought my vehicle from their dealership I’ve felt like I was taken care of. Every time I schedule service, Wil and the automotive techs are super friendly and informative. I LOVE the videos they send as updates for my car, whether it’s in for inspection or service. Their loaner office is just as wonderful and helpful, also. I will continue to have my vehicles serviced here as well as continue to purchase vehicles from their dealership. Every experience I’ve had since stepping foot on their lot to buy my car in 2022 has been wonderful.
The whole experience was excellent.
The whole experience was excellent. Kyle was pleasant and helpful. I would highly recommend North Penn Mazda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're so glad to hear your experience was excellent and that Kyle made a great impression. Your recommendation means a lot to us—thank you for choosing North Penn Mazda!