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Reviews

Average Ratings

4.0
45 lifetime reviews.
  • AmAAAzing service at Faulkner-Ciocca Chevrolet

    Why Faulkner-Ciocca Chevrolet? 1. Their staff is welcoming 2. Their service department knows their stuff 3. Jason Snyder provided an absolutely ex...

    Dealer Response

    Ramon, thank you for your kind words. We are happy that you enjoyed your experience purchasing a new vehicle here at our store. Let us know how we...


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    Why Faulkner-Ciocca Chevrolet? 1. Their staff is welcoming 2. Their service department knows their stuff 3. Jason Snyder provided an absolutely excellent car-shopping experience 4. A no-pressure environment Now the details: Showed up looking to find a used car replacement for a family member. Left with an AMAZING used car which was absolutely loaded. Jason Snyder deserves recognition for 5-star customer treatment (along with the hard-working staff in all the departments that assisted - Joe and Mark, thank you again!). God bless Faulkner Ciocca Chevrolet!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ramon, thank you for your kind words. We are happy that you enjoyed your experience purchasing a new vehicle here at our store. Let us know how we can help in the future! Mark Lawless, GM


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  • I smile when I drive my Trax

    Dealership clean. Dog friendly. Joseph Ali went out of his way for me. Got my husband and I hot dogs, coffee and knows his cars. Arranged a ri...

    Dealer Response

    Thank you for the positive feedback! Good luck with your new Trax!


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    Dealership clean. Dog friendly. Joseph Ali went out of his way for me. Got my husband and I hot dogs, coffee and knows his cars. Arranged a ride home for my husband after I agreed on the purchase. I want his service skills. Tiery in finance answered all questions and I stayed in my budget. No pressure from him. Exemplary customer service skills. I would buy another vehicle from Joe. Only time I bought a car and sales impressed me. :) good experience. Good team. Even the young men didn't let me leave missing my easy pass.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback! Good luck with your new Trax!


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  • Noneo

    Fair, honest, and easy to deal with. Made a big purchase an easy one

    Dealer Response

    Thank you for the positive feedback!


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    Fair, honest, and easy to deal with. Made a big purchase an easy one

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback!


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  • Bob Heger

    I cannot say anything bad about this dealership I live approx 35 miles away and have been going to Quakertown since 1985 and with 2 chevy dealersh...

    Dealer Response

    Mr. Heger, thank you so much for taking the drive out to our dealership. We appreciate your repeat business!


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    I cannot say anything bad about this dealership I live approx 35 miles away and have been going to Quakertown since 1985 and with 2 chevy dealerships down my way that should say a lot their sales and service cannot be beat.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Heger, thank you so much for taking the drive out to our dealership. We appreciate your repeat business!


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  • 2015 High Country

    Worst dealership experience EVER!! I will never go back. Buyer BEWARE

    Dealer Response

    Thank you for taking the time to write a review. We are sorry that you feel this way. Unfortunately, Chevrolet manufacturer warranty does not cove...


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    Worst dealership experience EVER!! I will never go back. Buyer BEWARE

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write a review. We are sorry that you feel this way. Unfortunately, Chevrolet manufacturer warranty does not cover paint chips caused by road hazards or environmental conditions.


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  • Great service

    I was unscheduled but they got me right in for service. NICE

    Dealer Response

    Thank you for the positive review!


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    I was unscheduled but they got me right in for service. NICE

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review!


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  • Pleasant and successful purchase of a used car

    Very responsive, professional staff. Kept in contact as they made an improvement to the used car I purchased. Allowed me to take it to my mecha...

    Dealer Response

    Thank you for the positive feedback! Good luck with your new vehicle!


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    Very responsive, professional staff. Kept in contact as they made an improvement to the used car I purchased. Allowed me to take it to my mechanic to check the car over and accepted his list in order to lower the price. Took care of all my paperwork and offered several surprising extras. No need for Cars.com to send me any more available cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback! Good luck with your new vehicle!


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  • New Silverado. Best auto purchase I've had. Fast.

    New Silverado. Best auto purchase I've had. Very Fast. Ciocca and the truck.

    Dealer Response

    Thank you for the positive review! Good luck with your new Silverado!


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    New Silverado. Best auto purchase I've had. Very Fast. Ciocca and the truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review! Good luck with your new Silverado!


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  • THEE ABSOLUTE WORST DEALERSHIP!!!

    The dealership is fine when buying but if you need any service after the sale FORGET IT!!! We've purchased 7 trucks from them for our business and...

    Dealer Response

    Thank you for the feedback. We strive for 100% customer satisfaction. We would love to hear the warranty concerns as well as the paint issues that...


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    The dealership is fine when buying but if you need any service after the sale FORGET IT!!! We've purchased 7 trucks from them for our business and they could not be less interested in caring for anything related to warranty issues. ESPECIALLY the body shop and paint issues. Looks like we'll be buying from another dealership. What a shame since the sales staff was a pleasure to deal with.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback. We strive for 100% customer satisfaction. We would love to hear the warranty concerns as well as the paint issues that you have incurred with your vehicle. Please contact Iad the General Manager to discuss further 215-536-2100.


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  • Great deal on new 2016 1LT RS Camaro

    All was as agreed upon beforehand online. Tiree was a great salesman and the finance guy was kind and accommodating. Will consider Ciocca for futu...

    Dealer Response

    Thank you for the positive review! Good luck with your new Camaro!


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    All was as agreed upon beforehand online. Tiree was a great salesman and the finance guy was kind and accommodating. Will consider Ciocca for future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review! Good luck with your new Camaro!


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