Reviews
No bullcrap
No xxxxxxxx sales talk- just answers .When I first called and indicated that I was looking at a Toyota Camry and wanted a comparable price on the Honda I am mediately received one
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Poor customer service. Disrespectful and unprofessional....
Poor customer service. Disrespectful and unprofessional. The sales team did not put in effort to listen to and resolve my concerns. They were inadequate at planning
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
That is not the kind of experience we seek to provide, Amy. Please call us when you can so we can address this together. Sincerely, Mike Freeman - GM
Great services, friendly and helpful sales...
Great services, friendly and helpful sales representative. I have bought 3 cars from Martin Main Line Honda for my family. Their price is reasonable and all outcomes have been great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Martin Main Line Honda family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Lucy and Andre were amazing
Lucy and Andre were really engaging and offered amazing customer service. They made the process smooth for me! I’d definitely recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
cetified pre-owned
My salesman Dave Tierney was outstanding and communicative, but when I tried to call the dealership they were not responsive right after I had purchased a car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Dave and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Incredible fun service
Patrick spends a lot of time with us, he is clearly having a good time, which is infectious. it is helpful that I have been working the Patrick and Dave and Lucy (sold me an Odyssey) for years and there are still there. I'm recently retired and the price was important to me. They trust my wife and I to test drive alone. Great experience, a lot of fun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robbin, thank you for the feedback! We are happy to hear about your positive experience at Martin Main Line Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
What can say? Patrick D. and Dave B. are Awesome. Thanks...
What can say? Patrick D. and Dave B. are Awesome. Thanks for making my 4th Honda (I think) purchase smooth. I don't know if he was allowed to let my wife and me test drive alone...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Mitch Lasman is our absolute favorite at Martin Main...
Mitch Lasman is our absolute favorite at Martin Main Line. He is patient, kind, and does all in his power to keep his customers happy. Highly recommend you reach out to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We loved reading this review! Happy customers are our aim, and it appears Mitch really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
CRV purchase
Steve was great throughout the process. When sales manager (Joe?) intruded we were ready to walk out. If you are in sales and you can’t read a customer, it’s time to move on.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Jay! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
First experience
The process was simple. It was my first time leasing a car and I got the car I wanted. I’m very appreciative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joshua, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600