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Martin Main Line Honda

(3,618 reviews)
Visit Martin Main Line Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (610) 228-4138 (610) 228-4138
Used (610) 228-4505 (610) 228-4505

Reviews

(3,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Main Line Honda from DealerRater.

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Wonderful

Great Experience! I shopped around and Julie was able to get me the car I wanted in the color I wanted at a great price. I had a bad experience with the first dealer I went to and she renewed my faith. Love the car and how friendly and helpful they were.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear about your positive experience at Martin Main Line Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

good customer service

Good advice Good detail on the difference between models Good explanations of finance questions Pleasant experience with Mitch Lasman Third car leased with Maine line Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Martin Main Line Honda. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

Great Car Buying Experience

Great customer service. Basically no haggling. Salesman was excellent to deal with and matched competitor prices without much negotiating. They offered better financing than advertised. I’ve bought a lot of cars in my life and this was by far the best experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

A one sided transaction

Being a sales person myself I understand paying a fair price. I also believe that the sales person has a responcibilty to the client to provide what is best for the client. Unfortunately that was not my experience. The salesman and the sales manager were clearly not interested in what I needed. One vehicle we test rode was obviously a car a smoker owed. It was so bad my eyes burn, my wife and i note that we have a daughter with medical issues and this would not be good for her, The response from the sales manager, I am from Turkey and i know cigarette smoke and that is not cigarette smoke. Right there I should have left but didn't, So we looked at a very similar car, drove it and like it, did a little negotiation and agreed on a price for the car and a trade which was not there. I told the salesman I would come by tomorrow with my old car and tags. Which he pushed me to take that night. To my surprise the next morning the car already had tags. The paper I thought I signed for transfer was for a new tag. It just rounded out a process that was about the sales team moving a car and not about what was good for my family. I live and work in the area and will not be recommending this dealership, just the opposite. They have their one and only transaction from me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

Quick & easy

The sales folks here are not aggressive, which I really appreciated. At the end of the day, I can't say I got a DEAL!!! that I was gonna brag about, but I brought my own financing and got in and out quickly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Martin Main Line Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

great

Great experience. Sales team was very fast and satisfying. Recomend for sure. Looking forward to having more services. The test drive was also smooth and satisfying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

Great Car Buying Experience

Great car buying experience. No real haggling and salesman was very good to work with. Matched competitors price with no real pushback. Explained well how the car’s technology works. Got better financing than even advertised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Lease - WOOHOO!

1) Mike M was super friendly and helpful throughout the day. He was knowledgeable and gave us some great advice that ultimately lead to our final deal being made. The last guy we talked to in the room diagonally across from Mike - I am so bummed I dont recall his name - was also very welcoming and made us feel right at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Samuel. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

Excellent Customer Service from Start-Finish: Ask for Amir A

I walked into the dealership on Saturday November 30th 2019 just to inquire about upgrading my car with the letter I received from Main Line Honda. To my amazement everything that was outlined in the letter was offered to me. I walked in with a 2010 Honda Accord and left with a 2019 Honda Accord. I was greeted by Amir that morning and was so pleased that he worked with me. His energy was amazing, He listened to my concerns, and was able to execute all my wants for a new car from payment, style and size to meet my growing family needs. The finance manager Dave was also a pleasure to work with as well as Jorge who made sure I knew how to work all of the features in the new car. Thank you Main Line Honda! - Jackie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for putting your trust in Martin Main Line Honda! We pride ourselves on our ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

Solid Experience

Quick and easy visit, I was in and out faster than anticipated. Moreover, sales people were not overly aggressive with the deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600