Reviews
Great people
Everyone was super friendly. The pizza and hoagies were a nice touch on a busy Friday afternoon. We would shop here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Angela. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Steve Bloomer – Service Manager – (610) 649-5600 EXT 101
Awesome customer service!!!
Julie is the most caring sales rep that I have ever come in contact with, simply because she cares! I went to 3 other dealerships and knew that Julie deserved my business. She’s patient and not pushy. Need a car, go see Julie Thompson. End of story!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with Julie and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
First time winner
I had never bought a car through a dealership before, so I did my research, found the vehicle I wanted, and found two dealerships that had that vehicle. I called Piazza because they were closer. The guy who answered was arrogant, refused to discuss adjusting their price lower because Martin had a lower price. So I went to Martin, met Julie and she took awesome care of me! I blew it by not coming in on Black Friday so the vehicle I wanted was gone. Julie took me out on the lot and we found my car! Paperwork was easy-peasey, André in Finance wrapped it all up and I was out the door in less than 3 hours total!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Sales rep was very professional
Car was delivered in the dark. Detail and cleaning was not satisfactory. I did not received owners manual and floor mats they were not included in the vehicle. Personal belongings from my trade-in were left in the parking lot. They should have been placed in the new car when it delivered. At the time I removed them from my trade-in the newly purchased vehicle was not ready. Access to dealership is difficult.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Customer Service
The sales rep was accommodating and helpful. There was no pressure. However, some important details were overlooked. Was not satisfied with final delivery.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Very easy to work with, local dealer
No hassle and accomodated our availability. Even when we couldn't decide on colors they brought multiple from a different storage lot on a busy Saturday for us to compare.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Julie Thompson IS THE BEST!
We visited four different dealers. Sales persons are the heart of any dealership. We met Julie Thompson and she made the experience very conformable, Julie Thompson was GREAT. Very easy going and EXTREMELY PROFESSIONAL! Julie made the whole process easy and she did get us the BEST price on our car! I highly recommend Julie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Andrew. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Julie was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Martin Mainline Honda purchasing experience
I think that Julie Thompson is an excellent salesperson. She guided us through the whole car buying process with a welcoming attitude and an informative presentation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Julie was able to provide an efficient and overall positive experience. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Excellent Experience from Start to Finish
Julie Thompson is fantastic! From the initial discussions, to the purchase ,to delivery---the experiences was easy, comfortable and extremely professional. Julie is this most professional car salesperson I have ever met. I shopped around and visited four different dealerships. I own a business and I value and accept only the best customer service. Julie earned my business by demonstrating the rare combination of exemplary customer service and offering the most competitive purchase price for the car I purchased in comparison to all the other dealerships I visited. In short, I HIGHLY RECOMMEND Julie Thompson and her team when you purchase a Honda vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Julie provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Excellent. Superior. Great.
I am always treated well at Main Line Honda. I am treated like I am valued and appreciated. It is warm, welcoming and I always leave feeling like Honda is the best choice I’ve made.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600