Reviews
Good experience!
No pressure and they worked with me all away around. Thank you and I have already recommended you to my friends. Wonderful crew and I appreciate the team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service! Very Fair prices!
The people we dealt with were very professional and very nice to do business with. They are very customer service oriented and found us exactly what we were looking for. We had done research on the prices, and they came in at the best price too! Sales transaction, etc pretty simple and not too time consuming. Car very clean. Also the person who showed us how to work everything in the car was a big help. Patrick was super to work with and really great!! Mike is a great guy too! Overall super experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Poor customer relations
Don’t say I didn’t warn you... The main reason I chose to step foot into this dealership was that the receptionist Carey claimed that they are known for offering up to 20% more for trade ins... this isn’t true (BAIT & SWITCH. ILLEGAL?!) they actually offered me 5% less than every other dealer that I met with for my immaculate trade. The actual transaction left me feeling as though I’d just made a deal with a corrupt foreign government. Two times salesman Roman Tobak went back on his word during the sale of the vehicle I purchased. First, he insulted me with one of the worst offers I’d had all day, So I walked away and returned a few hours later, because I really liked the vehicle they were selling (the only positive in this story). He conveniently had amnesia about the price we agreed on earlier that day and tried to put $1000 more in his pocket by claiming his “buyer” didn’t want to pay the same price for my trade anymore. The truth is he didn’t speak with a “buyer”, it was 9pm. Second, we finally make a deal that the dealer will pay for fees and I will pay for taxes plus the agreed upon purchase price. I was half way through signing the paperwork when he went back on his word again and tells me the dealership doesn’t have the $280 to pay the fees that he agreed to pay. He also conveniently failed to omit a $30 documentation fee from the contract he printed up. Had I not spent 16 hours today searching for a vehicle that I felt good about driving home and if I didn’t have a 3 hour drive home tonight I would have walked away from this classless dealership. Ultimately, Roman Tobak and Manager Joe Seeker decided that their integrity, or lack thereof, is worth $280 measly dollars. Slimiest sales people I’ve ever encountered, and they have no shame in sucking every dime they can out of you even if it means going back on the agreement they shake on. In response to Allan- I had no issue understanding the negotiation process. I made myself very clear during the sale what I was willing to pay and your salesperson agreed to it. Perhaps you can provide a written explanation here as to why it is ok for one of your salespeople to agree to very specific terms and then not deliver on that very specific agreement.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We would like the opportunity to speak with you directly regarding your experience. Mike Freeman - GM
Leased a new car
Excellent service! I would like to thank Lucy HU for helping me choose a new leased car. Everyone at Martine Mainline Honda are professional and friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Excellent car purchasing experience.
I was greeted promptly, the sales process was very efficient, and the sales team was very knowledgeable. It was the most enjoyable experience I have had purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Good price and easy process
I had a really good experience at this dealership. I got a fantastic deal on a 2018 Accord Touring without a lot of hassle and back and forth nonsense. Once the deal was made, I promptly went into the business office, where most forms were automated, and took delivery of a beautifully cleaned car shortly thereafter. Overall, a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Least a car
Great customer service made me and my family feel comfortable and smooth sailing through out the process awesome people Nino and Lucy we’re fantastic
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service.
My sales rep was thoughtful and attentive to my needs. He listened carefully, did not interrupt and offered suggestions that I didn't think about as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
My new Accors
Dave Tiereny was great. He showed me 2 Accords and I now have a 36 month lease. As long I live in the area, I will always come back to Ardmore Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Long business relationship
We have been purchasing from Mail Line Honda since 1984. Repeat customers are exactly what you want in this business and MLH does a great job of building relationships. Great service, friendly, professional sales, and a terrific manager, Nino!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joan, you have been doing business with us for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
