Reviews
Julie was fantastic!
From the start of engagement online until close, Julie was responsive, knowledgeable, and accommodating. Made the process very easy. Thank you for our new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Julie is Awesome !
Julie was such a helpful sales associate, super sweet and gave us the deal we wanted! Thank you Julie we appreciate your amazing service dear!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Disappointed no call
arrived dealership 30 minutes after set appointment and told car sold. They did not have courtesy to call and advise. Sales agent knew why I was there, took all my personal information, and then said "I think car was sold earlier today". Not the customer service I am interested in.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward.
Buying experience
I like that the sales rep was patient during my decision making process and when I officially purchased there was a tech guy who walked me through my features on my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Off the street servuce
Though I did not have a scheduled meeting, my wife and I were greeted by a smiling receptionist who asked what we needed and immediately contacted the appropriate party who handled our request from start to finish with such professionalism. Though my wife and I stopped by simply to inquire about the possible purchase of "one" car, because of the respected way in which we were treated by all of Martin Honda, we ended up buying "two" cars. I wish more companies operated with similar professionalism. Because of Nino and Roman, the Nealons have now become permanent Martin customers for all our automobile purchases and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill and Nancy Nealon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Martin Main Line Honda! If there is anything else we can do for you, please feel free to give us a call. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Very easy process.
Julie Was very knowledgeable and helpful - she guided me through the car- buying process and answered all of my questions. She was warm and friendly and made this ‘not so easy’ process much less stressful. I would highly recommend Julie!! As a side note: I noticed that there was a person of whom I was told was the lot manager?? He was extremely rude to Not only Julie but to myself and some other employees. Julie handled ithe situation extremely professionally. It had just made me feel bad that someone would be so disrespectful and rude to a fellow colleague. But like I said- everyone else was very helpful and polite .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great experience
The service, the people, and they were not too pushy. I really liked Ron he was nice, knowledgeable, and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Wonderful and seamless experience!
Ronald Green at Honda in Ardmore was very patient and helpful with my decision. Such an awesome and seamless experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! Ronald is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Excellent Car, Sales and Service
Fast, convenient, straightforward, friendly and personal service by knowledgeable people. We drove the new car home after the test drive. Great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service nice people
The dealership was willing to work with us, very nice employees, Lucy is the best salesperson ever, this is my second car from Martin main line
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600