Reviews
Quick and Better service with better price
Quick and better service.Got better quotation compare to all other dealers. No hidden charges. Delivery is on time with proper documentation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service
Great service. Enjoyed my experience there. Nico was very attentive and professional. N/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Mainline Honda
My sales person was Dave Tiermey and I would highly recommend him to anyone looking for a new Honda. Dave is very knowledgeable about the product he sells and worked with me to get into the vehicle I wanted. Everyone I dealt with at Honda was courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Dave went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Mike Freeman - GM
Good Purchase Experience
We don't get a run around. The dealership does not add mandatory extras to the vehicle and make us pay for them. This is a very big deal for us. The paperwork is easy and not a hassle. I feel I'm dealing with honest people. A big plus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, Susan! Please keep us in mind if we can assist you with anything else be it service or sales. Until next time, take care! Best, Mike Freeman - GM
Good service, usually fast
Easy to deal with, usually in and out, however, not this past Wednesday! Mike M very nice salesman! Carlos was great in helping us get acquainted with our new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Philip, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Mike Freeman - GM
Good experience
The experience was relaxed and friendly. All of our questions were patiently answered. We got a car in which we are delighted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great sales experience
My sales person, Patrick, was very professional and informative. I appreciate that he and Andre in the finance department were able to accommodate my tight schedule for making this purchase. Looking forward to having this beautiful new CR-V in our family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Andre and Patrick were able to meet your needs. At Martin Main Line Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great Service with Main Line!
I was extremely pleased with Patrick's service and his helpfulness. I will come back to Main Line when it is time to buy another car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review, Jarred! Patrick is an asset to Martin Main Line Honda, and it is encouraging to hear he impressed you by delivering our trademark service. If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Incompetence sqaured
Wow, what an ordeal we are going through with Main Line Honda. We are a family with four children, so inconvenience with our Honda Odyssey minivan is especially painful (being without a car temporarily, scheduling appointments, switching in and our car seats, etc.). Our tire light was on. They caught one issue but apparently, there was more than one tire with an issue so we needed to bring the car in again. We asked for a trailer hitch to be put on to have a bike rack. First we got a range of conflicting answers as to whether our minivan could have a trailer hitch (of course it can!), then the part was never ordered. Typical quotes for installing a trailer hitch range from $250-350 (about $150 for the part and the same amount for labor). But the Honda trailer hitch product itself (without labor) costs $402!!! We also have an issue with the sensor on one of our sliding doors so that the door doesn't close but, when it is about to close, it pops back open. We've brought the car in for that more than once and it still isn't fixed. We brought the car in one day at 9:30am, and we got called back at 5pm for a price quote when the service representative was leaving for the day and would not be in the next day. Other voice messages have gone unreturned. WOW!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Honda Civic
JULIE is the best at what she does....thank you for making my experience easy and fun!!!! She is very knowledgeable, and has great customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600