Reviews
I like when I am not bombarded by sales associates as
I like when I am not bombarded by sales associates as soon as I walk onto the car lot. I went with my husband and kids to test drive a Honda Pilot. We walked into the building to the sales floor. We were greeted by a sales rep named Doug. He was polite, professional, and friendly. He brought a pilot out for us to see right away. After the test drive he did not pressure me into an immediate sale. I asked how much it would cost for financing or a lease. He escorted us back inside to discuss the cost. We were on a budget and they worked with us. After a down payment and a signature, I was out the door with a new car! They let me come back the next morning when the finance department had availability to fill out the rest of the paperwork. A little bit of a wait but it was no big deal! Everyone was so nice and friendly. The manager came out after the car was cleaned to introduce himself. I definitely recommend going to this location when you need to purchase your next car. Ask for Doug!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was greeted right away and my sales person, Jim, was
I was greeted right away and my sales person, Jim, was very helpful in helping me find what I was looking for. He was not rushing me nor did he make me feel like I was wasting his time. In the previous week, I had visited a few dealerships and two of them did not treat me that way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone I worked with was genuine and honest, especially
Everyone I worked with was genuine and honest, especially my salesperson Abe. I never felt like I was trying to get upsold something I didn’t want or need. They made the process really easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a new 2026 Honda Passport TrailSport
I recently purchased a new 2026 Honda Passport TrailSport Elite from Piazza Honda of Springfield, and had a great experience working with Jim Helmig. Jim was kind, respectful, and a great listener. He was never pushy and stayed responsive throughout the process, always answering calls and texts promptly. He helped me secure exactly the deal I was looking for and made the entire process smooth and stress-free. The dealership itself is clean, spacious, and welcoming, and everyone I interacted with was friendly and professional. Overall, a very positive experience—I genuinely enjoyed doing business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dom was amazing to work with, extremely patient and
Dom was amazing to work with, extremely patient and informative and helped get me set up with everything before I left the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sabrina, Chesley doing a great job.
Sabrina, Chesley doing a great job. Never let me down. Keep me priority through the process all the time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, responsive, Frank and his team great to work
Friendly, responsive, Frank and his team great to work with, good deal on car, clean and ready to go
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the minute we walked in everyone greeted us with a
From the minute we walked in everyone greeted us with a nice hello.The sales team worked great together through the process.A special shout out to Ryan trying to hook up my wireless connection.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Ian Kearney, not Maya Holmes.
I worked with Ian Kearney, not Maya Holmes. Ian was absolutely fantastic - friendly, knowledgeable, really enjoyed working with him. And overall I really appreciate all that Piazza did to earn my business and keep me as a loyal customer. Fantastic experience all around and Ian Kearney is a star sales person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice, very clean, very honest.
Very nice, very clean, very honest. We've been customers in the past and know Frank and have no issues.🙂
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
