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Piazza Honda of Springfield

(3,938 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:30pm
Tuesday 9:00am–9:00pm 7:30am–6:30pm
Wednesday 9:00am–9:00pm 7:30am–6:30pm
Thursday 9:00am–9:00pm 7:30am–6:30pm
Friday 9:00am–9:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (888) 644-0138 (888) 644-0138
Used (888) 644-4127 (888) 644-4127
Service (610) 572-4207 (610) 572-4207

Reviews

(3,938 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Honda of Springfield from DealerRater.

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The sales portion of the Piazza Honda dealership in

The sales portion of the Piazza Honda dealership in Springfield is outstanding. It is clean, comfortable and well organized. The sales staff is knowledgeable of their products and aren’t pushy. However, the paperwork involved in picking up the car needs streamlining. The young lady was certainly accommodating and friendly but I felt pressured to buy the extended warranty. I was overwhelmed by that and was turned off by it.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jim was great and the whole Honda Piazza Springfield team

Jim was great and the whole Honda Piazza Springfield team is amazing. Jim was very patient and welcoming and explained the car features in detail and show us multiple options.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great personal service and attention to detail!

Great personal service and attention to detail! From top management , sales team and service departments top notch!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clear and prompt communication over email and was able to

Clear and prompt communication over email and was able to have my deal all but finalized before I walked in the door. Ian was able to get me turned around and out the door with my new vehicle in under 2 hours. Everyone I interacted with was friendly and helpful in getting my purchase completed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great service.

great service. will recommend 100%. frank did a great job. got me exactly what i asked for

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Frank is the best.

Frank is the best. He and his team make things easy and you feel like a priority no matter how busy the dealership is. Love the new Ridgeline.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam made the entire process so easy.

Adam made the entire process so easy. I appreciated his willingness to help and to go above and beyond to make sure I had everything I needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I haven’t bought a car since 2019 mainly because i was

I haven’t bought a car since 2019 mainly because i was dreading the process. I’m actually mad at myself for waiting as long as i did. My experience at Honda with Frank and his team was smoother than going to Walmart for paper towels. I never knew buying a car could be such an easy in and out process like it was. I filled out the application the night before, Frank let me know i was approved and i came in, told him what i needed out of a car and he put me in a brand new 2025 Honda Accord. It was in my price range with an awesome interest rate and i couldn’t be more happy! I will never purchase a car anywhere else, no more Nissan for me, its Honda all day!! Thank you Frank!! You Rock and so does your team!! Go birds 🦅

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Frank was fantastic.

Frank was fantastic. We had a great experience. As a first time car buyer, he made sure I understood everything and helped answer all my questions. Frank is the best!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and short time to running the process.

Great service and short time to running the process. Help me every experience learn to drive my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.