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Meet Keith Onorata

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Sales Manager
(49 reviews)

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Reviews

This dealership has friendly staff.

This dealership has friendly staff. It has a comfy waiting lounge with snacks and coffee. It is clean. They have always been accommodating if my family has a question about crossbar, travel cases, sensor lights anything at all they want to help. The dealership was the icing on the cake once I decided on my crosstrek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, April! We’re so glad you’ve felt comfortable and cared for at our dealership. It’s wonderful to hear our team has been so helpful with all your questions, and we’re thrilled you chose a Crosstrek! Enjoy every mile—we appreciate your kind words. Thank you, Jeff Glanzmann General Manager

Our meeting today with Erin Smith was awesome.

Our meeting today with Erin Smith was awesome. She is extremely knowledgeable about all things Subaru. Her skills in technology and both regarding the car and in general are terrific. She made sure that she addressed all our concerns, answered all of our questions, thought of other things that we needed to know and did it all with a kind, funny and patient demeanor. we left that session with a much better understanding of how our Forester works. Erin really helped to make us more confident Subaru customers. She also let us know that if we ever have any other questions or concerns she is available to help. She is definitely an asset to Glanzmann Subaru. Thank you Erin!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Stewart, Thank you so much for the amazing feedback and five-star rating! We're thrilled to hear that your experience with Erin was so positive. Erin's deep knowledge of Subaru vehicles, her expertise in technology, and her thoughtful, patient approach truly make her a standout member of our team. We're glad she was able to answer all your questions and help you feel more confident with your Forester. Knowing she made such a strong impression means the world to us. We’ll be sure to share your kind words with her—thank you again for being a valued part of the Glanzmann Subaru family! Thank you, Jeff Glanzmann

This was our first Subaru purchase on March 10th, 2025

This was our first Subaru purchase on March 10th, 2025 and I must say we are pleased so far with the whole experience. Our Delivery /Specialist Concierge (Tech support) Erick Taing could not have been more helpful in this process. He answered all our questions and concerns with professionalism. I found the session incredibly helpful. Product Specialist John Le , exceeded beyond what was required of him in his easy going approach . John spent an incredible amount of time with us making sure we were comfortable in the test drive and the ultimate decision of our CrossTrek. We had an amazing experience and felt like a part of the family at Glanzmann Subaru. Cheers, Keith and Ann Currens

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Keith and Ann, Thank you so much for taking the time to share your experience with us—and congratulations on your first Subaru! We're thrilled to hear that both Erick and John made such a positive impression and helped make your Crosstrek purchase memorable. It's our goal to make every guest feel like family, and it’s wonderful to know you felt just that. We truly appreciate your kind words and look forward to being here for you throughout your Subaru journey. Sincerely, Jeff Glanzmann

My experiencing purchasing my 2024 Impreza from Glanzmann

My experiencing purchasing my 2024 Impreza from Glanzmann was absolutely wonderful. Kim Barsky understood just what I was looking for and helped me find the perfect car; Warren Liebig made the financial paperwork quick and easy; and Erik Taing gave me a splendid 'tech tutorial' on all aspects of this new car. I had purchased my previous car (a terrific used Legacy) from Glanzmann, which is why I went back to them when it was time to get a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi JHR, We appreciate your 5-star review. We are delighted to hear Kim, Warren, and Erik made the purchase of your new vehicle excellent. We hope to see you soon. Take care. Sincerely, Jeff Glanzmann

I love my 5th!

I love my 5th! Forester, thanks in good part to my salesperson, Kim. She is lovely - intelligent, knowledgeable, with a wonderful sense of humor. I am grateful that she was respectful of my wishes and ideas. Going to Glanzmann Subaru has always been a good experience, and now Kim has added to that pleasure. Thanks so much, Kim!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Caroline, Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Kim and your 5th Forester purchase. Kim takes great pride in providing excellent service, and we're thrilled her knowledge and sense of humor enhanced your visit. We truly appreciate your continued trust in Glanzmann Subaru, and we look forward to serving you for many more Forester adventures to come! Sincerely, Jeff Glanzmann

The people here are friendly and straight forward about

The people here are friendly and straight forward about pricing. John Le was a very helpful and personable sales agent who walked us through the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi therbert11, We appreciate your 5-star review. We are glad to hear John was excellent throughout your buying process. We hope to see you soon. Take care. Sincerely, Jeff Glanzmann

Honest, kind, Attentive, fair and human!

Honest, kind, Attentive, fair and human!!the entire team is simply awesome!!! Best Subaru dealership in Eastern Pa hands down!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jdz328, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

Pleasant purchase experience in an easy to access

Pleasant purchase experience in an easy to access location. Everyone has been helpful and patient in answering my questions. Plus, that car arrived earlier than expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Catherine! Thank you for the stellar rating. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, Jeff Glanzmann

Ken was kind, patient , not pushy at all. we were Totally...

Ken was kind, patient , not pushy at all. we were Totally at ease. Going to a car dealership was not ever a pleasant experience in the past. Ken was amazing we love our new crosstrek. He was upfront , calming and reassuring. overall he is an excellent and personable salesman. Lori and Ellen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Lorisiegel1029! Thank you for the stellar review. We're happy to hear that working with Ken elevated your experience with us. Congratulations on your new Crosstrek. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Jeff Glanzmann

I had a positive experience ordering a 2022 Forester...

I had a positive experience ordering a 2022 Forester through Keith Onorata and his sales team at Glanzmann Subaru. Keith was very professional in answering my questions concerning my order. I look forward to taking delivery of our Forester in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, pikeyfour! Thank you for the 5-star rating. We're happy to hear that working with Keith elevated your experience with us. Congratulations on your new 2022 Forester, and we hope you enjoy the ride! Sincerely, Jeff Glanzmann