Meet Stephanie Morales

We have been with Glznzmann Subaru sine the mid 1990s. Although we now live in the Lehigh Valley with 2 local Subaru dealers- we drive to Glanzmann for service and to purchase new car.

Handled a post-service issue with oil change overfill and poor car performance promptly and most professionally. Acknowledged the mistake and resolved within four hours.

My 2020 Subaru Outback, purchased at Glanzmann (10-20-20) was in the Service dept. for repairs from 4-24-23 to 6-16-23. When I finally got it back it had barely 1/4 tank of gas in it & a cover to a compartment below the dashboard had not been replaced & was sitting on the front seat instead. I. E. Buckman It had

My Crosstrek has been at your dealership 3 times in the last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until this evening. I drove it for 27 minutes and parked my car and the same problem happened - the fuse blew. I called and you set me up with another appointment for May 1. I will not be spending any time for any diagnostic work since the $408 I just paid yesterday didn’t fix the issue. I’ve never had an issue with my Crosstrek and I feel like I am getting the run around on what they think the issue is. I am super frustrated!

Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant.

The service is always totally professional and efficient. They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service. My only regret is that I didn’t purchase my Subaru from them in the first place. Karen and Brian have both been great reps. Can’t recommend them highly enough and the new facility is absolutely beautiful.

I was leaving from work on Good Friday and noticed that my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I was on my way home at 4:30 pm with a new tire. Where can anyone get such excellent care on a Friday afternoon preceding a holiday weekend ? Thank you everyone for being so kind and efficient .

I arrived for an oil change at 7:30 am. The service was wonderful and quick.

Beautiful new facility. Excellent staff and great turnaround time for repairs Thank you Stephanie and Eric !

Nice experience yesterday at your new facility. Kyle got me in and out quickly for state inspection. Nice work thanks again!