Reviews
Excellent service; Mr. Tom McDermott was very courteous. ...
Excellent service; Mr. Tom McDermott was very courteous. Gave very helpful information about the vehicle. The purpose of my visit was completely met. The price of repair was beyond my budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got a notice from Nissan about a factory issue that...
I got a notice from Nissan about a factory issue that needed to be addressed at no cost. I called the dealership and they made it very easy, got me in according to my schedule as fast as possible and did my service fast and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people are warm, friendly, professional, and really...
The people are warm, friendly, professional, and really take care of you and your vehicle. They give you choices, recommendations, and the waiting area is clean. They also are efficient, and have good bagels and cream cheese and doughnuts!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything from the Sales experience to service needs,...
Everything from the Sales experience to service needs, Colonial Nissan has been top notch. I've never seen a dealership so willing to "do the right thing" without being asked. I have to admire their hiring process. This type of service does not happen by accident.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ONE OF THE BEST BUYING EXPERIENCES EVER
Colonial NIssan -thanks a million !!! Two days ago I bought new Nissan Cube and was extremely happy with Sales Dept. and Finance - very professional, helpful, even price negotiation was fun. Well, two days later I have had an issue with one of the tires (bad luck on the road). Call Colonial Sales Dept., talked to Jeff G. and was found all kind of support. With help of Jeff G., Jim Cook and Service Dept. my problem was solved and most important - I've got my happy smile back on my face. I'm very happy by choosing Colonial Nissan !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, helpful, attentive, and awsome!
I made an appointment with Dave Pressman, salesman, who was highly recommended to me by a friend. Since this was my first Nissan, I wanted someone who would spend time with me to show me all that Nissan had to offer. From start to finish, in just under 4 hours, I learned all about the differences in each model (Maxima vs. Altima), test drove a car, looked at different colors, styles, models, etc. Was offered a few cups of coffee and water which was much appreciated. At the end of the afternoon, I drove home in my brand new Nissan Altima which I LOVE!! Everyone I dealth with after Dave was wonderful as well; the general manager, the finance department, etc...I highly recommend Colonial Nissan to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff with coffee to start the day!
I needed my first oil change. The dealer scheduled the appointment and then sent reminder emails. When I walked in it was like old home week. The service writer/assistant manager was a persion I dealt with about 25 years ago at another dealership that is no longer in business. The warm and and friendly relationship continues. It was nice to have coffee, bagels, and donuts available to start off my morning. The car was ready in about 45 minutes. There was internet available. The waiting area is small but useful. So far, they have done everything I needed and what they said they would do. I can't ask for more. Everyone was willing to be helpful and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was extremely friendly and helpful. The whole...
Everyone was extremely friendly and helpful. The whole process was very thorough in regards to showing us features of the car and signing paperwork. I would highly recommend this dealership
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer is greatly apprciated
it is a great feeling when the customer is given the dealer's best and appreciated not just in words
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HIGHLY RECOMMENDED
Recently purchased a Nissan Altima and the knowledge and friendliness from Jeff and Dave was greatly appreciated and made the buying process so much easier. Returned to service for a cosmetic reason - Mark and his staff were exceptionally professional and very friendly. I am very pleased and will highly recommend Colonial Nissan to anyone I know. Thanks Again to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
