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Colonial Nissan Inc.

(1,323 reviews)
Visit Colonial Nissan Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 857-9781 (877) 857-9781
Used (877) 882-5421 (877) 882-5421
Service (877) 374-7038 (877) 374-7038

Reviews

(1,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Nissan Inc. from DealerRater.

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Excellent service; Mr. Tom McDermott was very courteous. ...

Excellent service; Mr. Tom McDermott was very courteous. Gave very helpful information about the vehicle. The purpose of my visit was completely met. The price of repair was beyond my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got a notice from Nissan about a factory issue that...

I got a notice from Nissan about a factory issue that needed to be addressed at no cost. I called the dealership and they made it very easy, got me in according to my schedule as fast as possible and did my service fast and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people are warm, friendly, professional, and really...

The people are warm, friendly, professional, and really take care of you and your vehicle. They give you choices, recommendations, and the waiting area is clean. They also are efficient, and have good bagels and cream cheese and doughnuts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything from the Sales experience to service needs,...

Everything from the Sales experience to service needs, Colonial Nissan has been top notch. I've never seen a dealership so willing to "do the right thing" without being asked. I have to admire their hiring process. This type of service does not happen by accident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

ONE OF THE BEST BUYING EXPERIENCES EVER

Colonial NIssan -thanks a million !!! Two days ago I bought new Nissan Cube and was extremely happy with Sales Dept. and Finance - very professional, helpful, even price negotiation was fun. Well, two days later I have had an issue with one of the tires (bad luck on the road). Call Colonial Sales Dept., talked to Jeff G. and was found all kind of support. With help of Jeff G., Jim Cook and Service Dept. my problem was solved and most important - I've got my happy smile back on my face. I'm very happy by choosing Colonial Nissan !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly, helpful, attentive, and awsome!

I made an appointment with Dave Pressman, salesman, who was highly recommended to me by a friend. Since this was my first Nissan, I wanted someone who would spend time with me to show me all that Nissan had to offer. From start to finish, in just under 4 hours, I learned all about the differences in each model (Maxima vs. Altima), test drove a car, looked at different colors, styles, models, etc. Was offered a few cups of coffee and water which was much appreciated. At the end of the afternoon, I drove home in my brand new Nissan Altima which I LOVE!! Everyone I dealth with after Dave was wonderful as well; the general manager, the finance department, etc...I highly recommend Colonial Nissan to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly staff with coffee to start the day!

I needed my first oil change. The dealer scheduled the appointment and then sent reminder emails. When I walked in it was like old home week. The service writer/assistant manager was a persion I dealt with about 25 years ago at another dealership that is no longer in business. The warm and and friendly relationship continues. It was nice to have coffee, bagels, and donuts available to start off my morning. The car was ready in about 45 minutes. There was internet available. The waiting area is small but useful. So far, they have done everything I needed and what they said they would do. I can't ask for more. Everyone was willing to be helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone was extremely friendly and helpful. The whole...

Everyone was extremely friendly and helpful. The whole process was very thorough in regards to showing us features of the car and signing paperwork. I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer is greatly apprciated

it is a great feeling when the customer is given the dealer's best and appreciated not just in words

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HIGHLY RECOMMENDED

Recently purchased a Nissan Altima and the knowledge and friendliness from Jeff and Dave was greatly appreciated and made the buying process so much easier. Returned to service for a cosmetic reason - Mark and his staff were exceptionally professional and very friendly. I am very pleased and will highly recommend Colonial Nissan to anyone I know. Thanks Again to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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