Reviews
Great Service!
I give this dealership 5 stars because my experience leasing a car here was great in every way. Our salesman Phil G. was very pleasant, honest, and very kind. The other reps that I was in contact with through email were extremely helpful as well whwn I needed a few quotes. But is who really made the experience a lot less confusing and frustrating than I thought it wouls be! We will be returning to this dealership and Phil again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase, Asheli! Thank you for taking the time to write about your experience. It's great to know Phil and our staff were able to provide you with the honest and friendly service Faulkner Toyota Trevose is known for. Please feel free to call or stop by if there is anything else we can do to help you. Mike Deguida Internet Sales Manager (215) 244-9300
Irish Pat ( Patrick Donelly )
The crew at Faulkner Toyota-Scion at Trevose was exceptional and super helpful. Patrick Donelly was so helpful. This was my first time at a dealership and he made everything so easy! Thanks again guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review, Yolanda! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Patrick and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Mike Deguida Internet Sales Manager (215) 244-9300
Great service
The service was done promptly. The service manager explained in detail the diagnostic work that was done. All my questions were answered.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Susan. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Stefanie Abate Customer Relations Manager (215) 244-9300
Great car buying
Faulkner Toyota was the third dealership that I visited (the other two were not Toyota dealers) and I wanted to test drive the Corolla. I had previously emailed the dealership to ask about their certification, to make sure it was included in the price of the car. (One of the other 'certified cars" I looked at at one of the other dealers was deceptively listed as certified but you actually had to pay extra to have it certified!) Anyway, the person who wrote back to me from Faulkner was Stuart Saull, and he was very forthcoming with all of the costs associated with buying a car from them. So, I knew what to expect when I went in there and there were no other surprised....what he said was what the costs were. I was very appreciative of the honesty. Stuart and the Finance Director, Dawn Markee, were both very professional, personable, and made sure they explained everything I needed to know. I found the dealership overall to be a very comfortable, welcoming atmosphere. I would definitely buy from them again, and recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joanne, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Stuart and Dawn were so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mike Deguida Internet Sales Manager (215) 244-9300
Very positive experience
We leased our Camry on March 25th. The whole process was fast and efficient. Bruce was very patient and helpful. It's our second car from Faulkner. We would definitely recommend this dealership and Bruce to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lew and Ella! Congratulations on your new Camry! It is reassuring to know Bruce provided you with a smooth and efficient shopping experience. Don’t hesitate to call or stop in should you have any additional questions or concerns. Mike Deguida Internet Sales Manager (215) 244-9300
Faulkner Toyota review
I've been working with David Rice for about three months looking for the perfect van. He was very pleasant and always very helpful. Once one came in in our price range we took a test drive and fell in love with it. Working with the manager, Brian and the salesman, David we came to an agreement and bought the van. I was very pleased with the whole buying process and would highly recommend Faulkner Toyota.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new purchase, Sienna! David is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. Here at Faulkner Toyota Trevose, we always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mike Deguida Internet Sales Manager (215) 244-9300
great service
entire transaction was easy and smooth. the service member is knowledgable and helpful. the oil change was done very fast. waiting are is clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kaori, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Stefanie Abate Customer Relations Manager (215) 244-9300
Seamless, pleasant, and gratifying!
It was a pleasure working with the gentlemen over at Toyota. Gary Gubicza, Mark Handelsman, and Tim Galen were all true professionals while going about their business. This was my second lease from Toyota that felt even easier and more flawless than the first time around. I recommend going there as they will handle your needs, and make you feel satisfied and comfortable on your way out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Seamus. We are very happy to hear that we could provide you with a second car leasing experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Deguida Internet Sales Manager (215) 244-9300
Great experience.. thank you Brandy
Everything was wonderful.. Brandy saw my worries and eased everything. Finance was so easy going and quick. I went in not expecting anything and was impressed and extremely happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, we're humbled by this review, Melinda! We're delighted to know that you had such a smooth vehicle-buying experience with us, and we look forward to helping you with your automotive needs in the future. Take care! Mike Deguida, Internet Sales Manager, (215) 244-9300
It turned out great...
I had a specific truck in mind, the salesperson was excellent, the truck had to be special ordered, it took longer than expected, a lot longer actually but he remained in touch with me and advised us on the progress. The dealership compensated us for our patience. the truck is everything I hoped it would be.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerald, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Thank you for your patience for the extended wait that you encountered. We are honored that you chose Faulkner Toyota Trevose. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Mike Deguida Internet Sales Manager (215) 244-9300