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Faulkner Toyota Trevose

(2,496 reviews)
Visit Faulkner Toyota Trevose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

Reviews

(2,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Trevose from DealerRater.

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Used Car Purchase

The sales process went very smooth. I was able to get the car I wanted at a reasonable prices. The employees made the process of buying a car tolerable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was in for recall of passenger airbag

Had an appointment and was told that it would be a hour and half. It was actually ready a few minutes early. There waiting room was very comfortable if you need to stay. Had a variety of seating areas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very experienced staff And a good deal

My salesman, Marc Handelsman, was very experienced and patient as we worked out a deal that was comfortable for both of us. Would definitely buy from here again. this was my first and last stop for my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Although my vehicle was not completed when promised, Shannon provided daily updates. I was also provided with a loaner vehicle while waiting for my vehicle, so it was not an inconvenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

efficient & painless

Buying this Rav 4 was the smoothest transaction I've ever had at dealership. From the pricing right down to my getting the exact color and model I wanted Mr Muffett and his team did a fantastic job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible service center

Brought my car in to get fixed due to damage done by a deer. Dealership had my vehicle for 35 days and I had to come back multiple times for additional issues they caused due to poor workmanship. A/C broke, side mirrors stopped working, aftermarket stereo unhooked and never reattached. Very poor communication from the service center and the service manager does not help at all. Terrible experience and a staff that unfortunately does not care about anything but getting you out the door.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

We had an excellent experience at Faulkner Toyota. Mike Steinberg was our sales person and he went over and above to make our experience a delight. Very friendly staff. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service department

Shannon & the entire team @ Faulkner top notch!!!!! Quick, thorough and honest. Always willing to go the extra mile. Atmosphere in waiting area Very nice. Shuttle service was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Efficient and transparent

Great experience with Mike S. Easy test drive, no unnecessary back and forth. Very efficient process and no wasted time. The car was as described and my dad is very happy with it. I heard a lot about Faulkner and they definitely treat their customers right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you

I have received stellar service for years. They have been very supportive in some hard times. They never left me or turned me away. :) Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.