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Conicelli Toyota of Springfield

(2,516 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 11 awards
2016 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (484) 202-5108 (484) 202-5108
Used (484) 202-5107 (484) 202-5107
Service (484) 202-5111 (484) 202-5111

Reviews

(2,516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Toyota of Springfield from DealerRater.

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AWESOME

AMAZING PERSONALITY, AND WAS KINDLY TALKING TO ME, I OFFER SNACK AND DRINK, SHE MADE THE PLACE VERY CONFORTABLE FOR ME ADN VERY RELAY WHILE WAITING

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Really classy people

Christina Randall made the service experience wonderful. There are classy people working for this Toyota service center, and I'll be coming back. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience with Toyota of Springfield, Pa

My salesman,Joel Morales was absolutely fantastic. He was always available to speak with me and answer any questions honestly and professionally. I trusted his opinions and recommendations. He worked so hard for me to get what I wanted and I am glad to say the deal will be consummated on April 2nd 2018.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer Service

I can't say enough about Conicelli Toyota of Springfield. From the minute I inquired about a new car, to the time I drove off the lot with my dream car, I was extremely impressed. My dealer Joel was absolutely fantastic. He was always available to speak with me and answer any questions honestly and professionally. I trusted his opinions and recommendations. He worked so hard for me to get what I wanted and in the end, he made it happen. The whole experience was fantastic and I would definitely recommend this dealership and especially recommend Joel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a wonderful experience.

Jay was wonderful. He listen to what I wanted and he really delivered. He exceeded my expectations with the vehicle he help me choose and he delivered the car at the beginning of a Noreaster... My family and I was prepared with our AWD family vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

Anthony is very professional . Great salesman! He was very patient and explained everything about the new car all of the features.. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience at Conicelli

My experience at Conicelli was an extremely positive one. From meeting my salesman and taking a test ride in a new Tacoma, to making the deal and driving away everything was smooth and friendly. My salesman Jay Johnson was very professional and knowledgeable about the truck. I can't say enough goid things about Conicelli Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Felicia is a Rock Star!

Felicia is truly a representative of what excellent customer service is all about. Felicia helped me, despite my blemished credit. She went above and beyond and with such kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Consummate professional

Joel is a consummate professional. He understood my needs and exceeded my expectations. He was very knowledgeable about Toyota's but also about other competitor vehicles. He was fair and unbiased in his advice. I would highly recommend Joel to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service

Love the new Service area... Very personable & customer friendly.Greeted promptly & waited on professionally. I was told my service would be 1 1/2hr wait & they stayed true to it & also explained everything done & anything needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.