Reviews
Made an appointment for 2 different recalls. When I...
Made an appointment for 2 different recalls. When I arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOTHIG DONE!! I do not have time to waste like that.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that your experience with us was not a more positive one. If you'd like, please contact our General Manager at (954) 644-4976. We'd appreciate the chance to make your experience a positive one.
Booking appt on line was easyGot to dealer, and advisor...
Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my maintenance needs and reviewed maintenance history and suggested services. Was very informative and pleasant during process. He kept me informed as to status during process. Car ready.little sooner than promised. Checked out with smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Horrible experience sold me an overpriced warranty and...
Horrible experience sold me an overpriced warranty and gap policy, didnt show me zero percent financing and refuse to cancel policy even though i have repeatedly requested in writing by phone and email
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Jewels, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.
I tried to call - as has been my experience over and over again - no answer by a human. I repeat terrible service at this dealership
survey
i had an appointment, when i got there the parts was ordered and available. i had my vehicle back the same day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
CalvinJohnson Recall
Have not seen any issues with the repairs as it's my daughters car and she drives it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Only place my car gets serviced
I?ve been taking my cars to AutoNation of Margate for over 15 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Ben
Very disappointed! Codes suggested I needed a simple look at my emissions system. The rep gave me codes but I had ask what they meant. Charged me 85.00 and told me to go Toyota to get another computer hook up ! I?ve always serviced my car here ! Once I knew what it needed a cleaned out the emissions thing myself and put it back ! The light went off ! All fixed ! I spent 85.00 to then Google the codes and fix the issue myself
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer care
Waited a long while for oil change, that?s with appointment for 9:30 am I didn?t mind too much for the wait however when I went to the front desk to check on my status,,,,, Customer service stated that it was first come first served ,, what?s the appointment for ?? The one guy was not the nicest,, was not the one who waited on me though,, everything else was fine .
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary Smith
Service agent Andrew was very helpful and professional. He took time to listen to my needs and concerns. Kudos to Andrew. Awesome person, Awesome Job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Margate! Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy Customer
Quick service and great customer service. Knowledgeable and answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Evelyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!