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Pacifico Ford

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 7:00 PM

Pacifico Ford Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 1999

Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We

...

started with a little shop at 11th and Catherine in South Philadelphia. In 1970, our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.

""All roads lead to Pacifico""

Service

Oil, Filter Change

$29.95

Tire Rotation

$19.95

Wheel Balance

$59.95

New Brake Pads/Shoes (Front)

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
5822 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 2, 2019

    Mike was very helpful and assisted us with the purchase of our new explorer. He was very nice and a great salesman. We highly recommend Mike at Pacifico... Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Debby, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased ...to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.


    Worked with:
    Mike Henkin

    Sales Consultant

    (5.0) 261 reviews

  • 5.0 out of 5
    December 2, 2019

    Michael was very helpful and very knowledgeable of the car. He Was polite, patient, and answered my wife and I questions. He helped us through the process.... Thank you Michael for all your help.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves... on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    Dahlia Callum-Wilson

    Finance Manager

    (5.0) 53 reviews

    Michael Della Polla

    Sales Consultant

    (5.0) 40 reviews

    Lamont Dean

    Sales Consultant

    (5.0) 212 reviews

  • September 9, 2016

    I had a wonderful car leasing experience. Steven was very attentive to my needs and made sure he had all the information before I made a decision. It did... take longer than I expected but it was worth it. I felt like Steven trying to get to know me and have good customer relationship.

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2019

    I recently came in to lease a new car. Rocky is a family friend of mine and has been our go-to car salesmen forever. He makes you feel like family, helps... you with any questions, and makes sure he goes above and beyond to ensure you get the car that you want. What has topped my experience at Pacifico Ford was the spin the wheel game when you purchase a car. It is such an exciting and different experience that I want to tell everyone that I actually won something and it was at a car dealership. I would recommend going to Rocky if you are looking for a loyal, thoughtful, and honest sales person.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are commi...tted to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.


    Worked with:
    Rocky De Gregorio

    Sales Consultant

    (5.0) 549 reviews

    Gina McDevitt

    Finance Manager

    (4.9) 238 reviews

    Willie Ogburn

    Lot Attendant

    NOT RATED

  • 5.0 out of 5
    November 30, 2019

    My latest car buying experience was very efficient and I left with total satisfaction with the vehicle I purchased. Rocky DeGregorio prepared all of the... paperwork before my arrival and answered all of my questions before I completed the purchase and left with my vehicle. I am sure I will be back to Pacifico Ford to see Rocky when it comes time to purchase my next vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of you...r high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.


    Worked with:
    Rocky De Gregorio

    Sales Consultant

    (5.0) 549 reviews

    Mike Bernick

    Finance Manager

    (4.9) 89 reviews

    Tom Flynn

    General Manager Pacifico Auto Group

    (5.0) 112 reviews

  • 5.0 out of 5
    November 30, 2019

    Everyone at the dealership were very friendly and helpful. Especially Chris Watson, Chad Gilbert and Stan Otto. You have a great staff there. Thank... you

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves... on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    Chad Gilbert

    Sales Manager

    (5.0) 303 reviews

    Mike Bernick

    Finance Manager

    (4.9) 89 reviews

    Christopher Watson

    Sales Consultant

    (5.0) 261 reviews

    Stanley Otto

    Pre Owned Sales Manager

    (4.9) 84 reviews

  • 5.0 out of 5
    November 26, 2019

    Mr earl hill was very nice and helpful also mr earl was phenomenal at the title he carry's best sales men ever would forever recommend his service

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are commi...tted to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.


    Worked with:
    Earl Hill

    Sales Consultant

    (4.9) 211 reviews

  • 5.0 out of 5
    November 26, 2019

    I have been a Pacifico Ford cust for last 20 yrs. Gary Holmes and the Pacifico team is very cust oriented and provide great care to their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves... on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    Bernard Jones

    Finance Manager

    (5.0) 309 reviews

    Gary Holmes

    Ford Sales Specialist

    (5.0) 142 reviews

  • 5.0 out of 5
    November 26, 2019

    Pacifico Ford is a great dealership - it starts with the people. Everyone was helpful and polite, everyone, not just the salesperson who was working with... us. The salesperson took their time to work with me on what we were looking for and what our price range was. They had a great selection of used cars and were very knowledgeable about the cars that we were interested in. Neil Bauer was great to work with, he made the whole process seamless from start to finish. I highly recommend this dealership to anyone looking for a new or used car!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are commi...tted to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.


    Worked with:
    Neal Bauer

    Sales Specialist & Leasing Consultant

    (5.0) 329 reviews

    Gina McDevitt

    Finance Manager

    (4.9) 238 reviews

  • 5.0 out of 5
    November 25, 2019

    Everything went smooth and very professional. Thank you to everyone on a pleasant experience. We will definitely be back and will recommend to our fame... and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to rec...eive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.


    Worked with:
    Neal Bauer

    Sales Specialist & Leasing Consultant

    (5.0) 329 reviews

    Gina McDevitt

    Finance Manager

    (4.9) 238 reviews

    Tom Flynn

    General Manager Pacifico Auto Group

    (5.0) 112 reviews

    Fran Cartafalsa

    Fleet Manager

    NOT RATED

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