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Pacifico Ford

(4,887 reviews)
Visit Pacifico Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 17 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 641-7946 (888) 641-7946
Used (888) 641-7953 (888) 641-7953
Service (866) 376-0708 (866) 376-0708

Reviews

(4,887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Ford from DealerRater.

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Totally Satisfied

Overall, my experience was a pleasant one. I came into the service station, and asked for Andres. Someone paged him for me and he arrived quickly to get my car service. Andres already knew what I was there for and helped me without any hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

It was a very good experience . I will continue to get my car serviced at Pacifico Ford. Every one was super nice and professional. Great!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

tire repair

Paul was really friendly and made the expericence easy and quick. My tire had 2 nails in the rear right tire. I had the tire protection on my lease and it was taken care of free of charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service on fiesta

very friendly staff, attentative, Ms Dawn very friendly - that's all I have to say take it or I will leave blank - this review is not very friendly not happy with what minimum words

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

fantastic

we were able to get the vehicle that we wanted for a comfortable price! We were able to get the vehicle off of the showroom floor,which was very exciting! Mr. Holmes did a great job with us and my family and I have been going to Mr. Holmes for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great!

Clay was fantastic! He was informative and very helpful. He even went as far as driving us to the bank when I was unable to put my full down payment on my credit card. Everyone we dealt with was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Longtime customer

I've had my car serviced only at Pacifico since buying it back in 2007. The wait can be long at times, but the overall service is great. The remodeled service center is nice. I didn't get my usual advisor (Bob Rauh), but Paul was cool as well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

felt no pressure, great place to do business

went on a Saturday 30 minutes before closing, Chris took the time with me like it was 9AM. Not once did he or anyone in the dealership look like they thought that jeeez, really we are closing shortly, instead they were lets go take a test drive, which I did then I realized the time, I said that I would come back on Monday because I felt that they were there all day and wanted to go home. Chris and Neil didn't even flinch, they said that they would stay but it was my decision. We left, and when I did get home I realized that I left my wallet in either the vehicle that I test drove or on Chris' desk. I received a phone call on Monday 9AM that my wallet was there waiting for me, the cleaning crew found it, Honesty is a quality that cant be measured, came back Monday afternoon and purchased our vehicle I will recommend Chris Watson and Pacifico Ford to any one that is interested in purchasing a vehicle, cant go wrong here !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Ford Dealership ever!

These people treat their cars well! They use factory-trained technicians, and OEM parts. The sales people are extremely accommodating, even if you have no money as a down payment or a bad credit score!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great!

Very pleasant staff, timely service. Pacifico Ford always gives me excellent service. They stand by appointment times and keep waiting to a minimum! Love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.