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Pacifico Ford

(4,882 reviews)
Visit Pacifico Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 17 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 641-7946 (888) 641-7946
Used (888) 641-7953 (888) 641-7953
Service (866) 376-0708 (866) 376-0708

Reviews

(4,882 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Ford from DealerRater.

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"Customer service oriented"

I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre explained my options up front and explained that he would get back to me as soon as his team found the problem. It did take some time but he kept me updated and calm while still remaining professional. As someone coming from customer service, I can recognize & appreciate that. I would definitely recommend asking for him & would bring my car back here if necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy that Andre was so helpful to you! Feel free to connect with us on Facebook @ www..facebook.com/pacificoford to keep up to date with service specials and more!

Excellent

Rocky DeGregorio was great, we have purchased 3 cars from Rocky DeGregorio at Pacifico. He was so nice and treated us like part of his family,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Xxxxxx

The time spent was excellent and both salesmen made my purchase a joyful experience. I have purchased every car I've had through Ford and will continue to do so!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal Dinubile

Chris Watson made buying a car easy and seamless. He was very personable, knowledgable, and easy going. I would highly recommend a friend or family member to Pacifico because of Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership!!!

The experience overall was excellent. The whole staff is very friendly and accommodating. Tyrell was an excellent sales person. I am very happy with my certified pre owned 2014 Taurus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

04 Focus ZX3

Just bought a used 2004 Focus off Rocky. Couldn't ask for a better deal. Rocky is great and helped me out any way that he could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loving my new car.

Very pleased with service from Randy he is knowledgable, professional and did not pressure, I left feeling good being a first time buyer great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Very Friendly

I was looking for a 2014 Escape Black or Red with most options and Chris Watson was there to help me fine the right one. He was so professional in helping with our needs. The whole staff was very kind to make sure that we were very pleased. I told many friends about how friendly Pacifico Ford was to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great value

Dan was helpful and friendly but I never felt pressure to buy. I am really enjoying my new vehicle and the peace of mind of a great warranty and service plan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

We recently went to Pacifico Ford after requesting a quote for a Ford Fiesta through carsdirect.com. We could not be happier with the purchase. The price was fair and Dan walked us through all of the financing options. The car is currently in Wisconsin otherwise I'm sure we would have enjoyed service plan as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.