Reviews
"Customer service oriented"
I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre explained my options up front and explained that he would get back to me as soon as his team found the problem. It did take some time but he kept me updated and calm while still remaining professional. As someone coming from customer service, I can recognize & appreciate that. I would definitely recommend asking for him & would bring my car back here if necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that Andre was so helpful to you! Feel free to connect with us on Facebook @ www..facebook.com/pacificoford to keep up to date with service specials and more!
Excellent
Rocky DeGregorio was great, we have purchased 3 cars from Rocky DeGregorio at Pacifico. He was so nice and treated us like part of his family,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Xxxxxx
The time spent was excellent and both salesmen made my purchase a joyful experience. I have purchased every car I've had through Ford and will continue to do so!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal Dinubile
Chris Watson made buying a car easy and seamless. He was very personable, knowledgable, and easy going. I would highly recommend a friend or family member to Pacifico because of Chris.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!!!
The experience overall was excellent. The whole staff is very friendly and accommodating. Tyrell was an excellent sales person. I am very happy with my certified pre owned 2014 Taurus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
04 Focus ZX3
Just bought a used 2004 Focus off Rocky. Couldn't ask for a better deal. Rocky is great and helped me out any way that he could!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loving my new car.
Very pleased with service from Randy he is knowledgable, professional and did not pressure, I left feeling good being a first time buyer great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Friendly
I was looking for a 2014 Escape Black or Red with most options and Chris Watson was there to help me fine the right one. He was so professional in helping with our needs. The whole staff was very kind to make sure that we were very pleased. I told many friends about how friendly Pacifico Ford was to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great value
Dan was helpful and friendly but I never felt pressure to buy. I am really enjoying my new vehicle and the peace of mind of a great warranty and service plan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
We recently went to Pacifico Ford after requesting a quote for a Ford Fiesta through carsdirect.com. We could not be happier with the purchase. The price was fair and Dan walked us through all of the financing options. The car is currently in Wisconsin otherwise I'm sure we would have enjoyed service plan as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
