Reviews
I'm so happy I was referred to Chris Watson. He's an...
I'm so happy I was referred to Chris Watson. He's an excellent sales representative, but he's also a great person. He listens to customer's needs. If there are any issues, he finds solutions, and gives you options. Eventhough I don't have perfect credit, he still treated me like I did. I got a better deal that I ever hoped for. This is by far the best car-buying experience I've had so far. Thank you, Chris!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Bob Rauh and Paul Rubin best two service guys you have ,...
Bob Rauh and Paul Rubin best two service guys you have , these two guys should be highly respected by all Pacifico employees , never had a problem , always excellent work performed , service price is always exceptable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
Nick got me in the car I wanted and also got me in and...
Nick got me in the car I wanted and also got me in and out in a very good timely matter with no hurdles at all. Strongly recommend him and Pacifico Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Second vehicle we bought from here from Rocky. Another...
Second vehicle we bought from here from Rocky. Another amazing experience. He helped us to find the perfect vehicle for our family and best choice for our money. Simple, easy and painless process. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Gary Holmes was a wonder to work and talk with. Through...
Gary Holmes was a wonder to work and talk with. Through this Pandemic it has been very nice to still be able to meet pleasant individuals. I am 25 and very new to all of this. I can finally say I have purchased my very first car! I am so happy Gary was able to find me something I absolutely love . Thank you Gary for everything. Also thank you Bernard for going over all of materials that I would need to know. This was perfect timing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
I didn’t like how I got off work to come there this...
I didn’t like how I got off work to come there this morning just for them to tell me they got my car mixed up with someone else’s car. That was very inconveniencing for me and my kids were late getting on zoom because I had to waste time to go there !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.
Quick Lane at PACIFICO has demonstrated reliable, quick...
Quick Lane at PACIFICO has demonstrated reliable, quick and accurate in services particularly on Saturday morning. I have continued to get my Pennsyvania state inspection with PACIFICO THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
Bob an Pail are the best ya got They are an asset to...
Bob an Pail are the best ya got They are an asset to Pacifico Ford, Recommend everybody to go to your facility Terry the service department supervisor is also an asset to your company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
The service was impeccable. The sales associate that help...
The service was impeccable. The sales associate that help me with my new vehicle was very caring focused and knowledgeable in all areas. He was also very impressionable and established a wonderful rapport with my wife and I. He should be commended for his hard work and dedication to the job that he is doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Pacifico Ford and Nick Lagera were amazing. This was my...
Pacifico Ford and Nick Lagera were amazing. This was my first experience buying a car and Nick was a tremendous help. Walked us through every step and got the deal done in a timely fashion. Thank you Nick and Pacifico Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.