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Piazza Honda of Philadelphia

(309 reviews)
Visit Piazza Honda of Philadelphia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 641-7954 (888) 641-7954
Used (888) 641-8014 (888) 641-8014
Service (888) 449-3297 (888) 449-3297

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Honda of Philadelphia from DealerRater.

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Andy Au was able to get the exact car I wanted even

Andy Au was able to get the exact car I wanted even though supplies have been severely limited. We were able to handle most of the prep work over the phone so that when it came time to close the deal, we were in and out in no time! The car is exactly what we wanted and I couldn't be happier. Thanks Andy for making this car buying experience so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Andy Au may my buying experience so easy, he took his

Andy Au may my buying experience so easy, he took his time and explained everything before we move on to the next step. Thank you again Andy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sophan!

Sophan!! The only person I would come to see! He will get you in and out with a great experience and I can call him any time or day with questions and he’s got me. Tell him what you want or need, he’s on it! Go see him!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure dealing with Sophan Son, it was a great

It was a pleasure dealing with Sophan Son, it was a great experience having him as my sales guy. I will definitely purchase from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been dealing with Piazza Honda for 20 years and I

I have been dealing with Piazza Honda for 20 years and I always receive excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2 days ago I got my first certified and preowned Honda

2 days ago I got my first certified and preowned Honda hrv. Sophan is very well recognized in the Philadelphia community amongst Cambodian-Americans and it helps so much that he has a bilingual tongue, communication was very fluent with my mom. Big plus. He is engaging, helpful, knowledgeable, most of all respected our time exploring the options with said budget. He spent all day with us to help find the best deals and, I felt very confident in the decisions in financing my first new car with him. He is a top recommendation, as others (and family) has sent many folks his way, and will continue to for future needs. Great guy, great service and extremely knowledgeable. Ask for him, you will not be disappointed. Thank you oum! Lifesaver! My mom was so happy with the decisions, which makes me happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone was so kind and sweet!

Everyone was so kind and sweet! Sophan and Adam did everything to make sure that I was able to get into a car. They are magical!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car was inspected two weeks before visiting this

My car was inspected two weeks before visiting this service center, and inspected at this center. Nothing was noted or mentioned about my splash guard at either inspection. Immediately following my car being serviced/inspected at this service center, the splash guard needed replaced because it wasn’t secured correctly when serviced here. I can’t recommend this place less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They tell me my injectors are bad they had the car for 3

They tell me my injectors are bad they had the car for 3 weeks because injectors are on back order so I’m stuck without a car because they won’t give me a loaner & I’m missing days at work smh Injectors finally come in after 3 weeks then they tell me I need a motor & I have to wait for Honda to approve the repairs & they take about a week to approve it smh then the head gaskets is on back order so that’s another waiting game & still no loaner🤦🏽‍♂️ first telling me I need a battery, I paid $280 for to have the car less than an hour for it to break down again & week for them to figure out what it is then say it’s injectors & now it’s a motor & they’ve been screening my calls telling me they will call me back & never do smh Honda corporate is no better they been avoiding me too I’m done with Honda after this I’m gone mess around & lose my job & have a repo on my credit because of this I specifically brought my Honda from a Honda dealership for a piece of mind Certified preowned still under factory warranty just to get treated like this smh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are miss leading about the vehicles they have for

They are miss leading about the vehicles they have for sale,fast talking untrustworthy dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

The vehicle was listed online as having 21,000 miles and that’s what we were looking for low mileage. But once they showed us the vehicle it had 6,000 more miles than listed. They told us that the manager had used it as a demo ( never listed as a demo) during the test drive you can feel the alignment was very off. We used our own finance company. They weren’t to happy about that it seemed. We Purchased the car. But they half xxx cleaned it up found a lemon pie under the back seat from April. Stains we saw on the side of the seat were still there. Candy 🍬 in between the track. And the oil change was on 40% . So basically someone drove the vehicle and wore out and 182 points inspection and sold it AS IS !! The manager Chris had said himself the vehicle had just come back in the day before we came to see it. So there’s no way they inspected that vehicle. I wrote a poor review and only got 2 extra oil change big deal. I want my vehicle put through the inspection so then I’ll feel satisfied. Some what.. I will not recommend piazza to anyone that I care about. Because they said we were family but they come from the bad side of it . I hope my car is better than the people who sold it to me. They never call back either off or on vacation it’s been over a month since I got the car just still feeling unsettling about the situation..