Reviews
New car sale
Got a great price. Sales person was preoccupied and multi tasking not giving me adequate attention.Making process longer than needed. I didn’t buy extended warranty from salesperson or manager. Gave me more attention trying to convince me to buy extras as opposed to the sale of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Great place to shop for a vehicle!
I found a vehicle I wanted and these guys put it together to make it happen! Couldn't be happier. I'm part of the Team now!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick
Quick and efficient Solved the problem and found more to fix. Good communication with us on timing of the fixes. Wish they didn't find so many issues though.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very helpful with major repair
I needed a new transmission and the team did a great job working with me to make it as affordable as possible. The also provided a rental while the car was being repaired.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall
The staff were quick, efficient and helpful. Service was completed in the time I was told it would be done. Dealership provided a rental car which was convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ALWAYS GREAT
IN OUR HOUSEHOLD OF SEVEN DRIVERS THERE ARE FIVE TOYOTAS. FOUR WERE PURCHASED FROM TEAM TOYOTA IN CONCORDVILLE. THEY HAVE ALWAYS BEEN SERVICED BY TEAM TOYOTA SO WE KNOW WE ARE GETTING THE CORRECT SERVICING.. WE HAVE NEVER HAD A PROBLEM OR QUESTION AND THEY ALWAYS ASK FOR DOING ANY REPAIRS. I AM SURE THIS OUTSTANDING CARE AND SERVICING WILL CONTINUE. IT IS ALWAYS GOOD DOING BUSINESS WITH TEAM TOYOTA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Team Toyota is amazing
I always have a great experience dealing with Team Toyota. Their employees are very nice and the job is done right. I would recommend Team Toyota to any of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great very Professional
Friendly people price was right on great timing beautiful building plenty of parking free food great service great atmosphere great finance clean car the end
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not the greatest
Customer service representatives are have the attitude when you ask them for anything. Service is terrible just for oil change. And it’s not just one time. All the time. I have multiple vehicles and I don’t see this type of service anywhere else. I am ready to go to Sloan in Malvern where my spouse takes her vehicles. I am disappointed to say the least.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Professional, polite, friendly. I would recommend
Purchased new 2019 Land Cruiser from this dealer. From first contact they were professional, polite and friendly. The sales person Eric Bausman was great and very professional. Eric gave me couple of options for buying the car with different prices. In day X I just came signed all paperwork and that's it. The price was the same what I got online. No tricks, no pressing easy and fast. That was my fastest a car purchase. It's took about 1,5 hours. Super! Will see when I get a registration and tags. I'm living in Maryland ( a dealership located in PA ) that's why they were unable to make a registration with tags in same day. I should receive all this things by mail. Now I have a temporary tags for 60 days. So, I will update my review when I get everything else. Overall it was a great experience with this dealership and personally Eric Bausman. THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase