Reviews
Abed was my salesman.
Abed was my salesman. He was very easy work with and very helpful. He did not pressure me into making any decisions and allowed me to consider all my options. BTW the Santa Fe (2.5T) I bought is very nice, comfortable and roomy.
Abed was my salesman.
Abed was my salesman. He was very easy work with and very helpful. He did not pressure me into making any decisions and allowed me to consider all my options. BTW the Santa Fe (2.5T) I bought is very nice, comfortable and roomy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this five star review and taking time to share your experience. We appreciate your business. Paula d., Customer Relations
Abed our salesman was amazing.
Abed our salesman was amazing. He answered all of our questions and concerns about owning a hybrid vehicle with confidence and ease..
Abed our salesman was amazing.
Abed our salesman was amazing. He answered all of our questions and concerns about owning a hybrid vehicle with confidence and ease..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this five star rating! We appreciate your business. Paula d., Customer Relations
Five-Star Review – Conicelli Hyundai Service Department
Five-Star Review – Conicelli Hyundai Service Department Went Above and Beyond I recently brought my 2012 Hyundai Elantra Touring to Conicelli Hyundai in Conshohocken for a steering column issue — a clunking noise caused by a worn steering coupling bushing, a known problem on older Hyundai models. My independent shop had identified the issue, and I contacted Conicelli to see if there was any warranty or goodwill help available. From the moment I arrived, I was treated like a long-time customer, even though I’d only used Conicelli once before. Racheal, my service representative, greeted me warmly and immediately made me feel at ease. She listened carefully, explained everything clearly, and took ownership of my situation. Working alongside Caroline, the warranty administrator, and Pat, the service manager, they went to bat for me with Hyundai to review my case. Thanks to their efforts and professionalism, Hyundai agreed to cover the repair in full — something I honestly didn’t expect. The entire team handled everything quickly, communicated throughout, and treated me with genuine respect. I want to sincerely thank Racheal, Caroline, and Pat for going above and beyond to help a customer they hardly knew. Their honesty, knowledge, and compassion left a lasting impression. From now on, Conicelli Hyundai will absolutely be my go-to dealership for all service needs. — Rich D’Amico
Five-Star Review – Conicelli Hyundai Service Department
Five-Star Review – Conicelli Hyundai Service Department Went Above and Beyond I recently brought my 2012 Hyundai Elantra Touring to Conicelli Hyundai in Conshohocken for a steering column issue — a clunking noise caused by a worn steering coupling bushing, a known problem on older Hyundai models. My independent shop had identified the issue, and I contacted Conicelli to see if there was any warranty or goodwill help available. From the moment I arrived, I was treated like a long-time customer, even though I’d only used Conicelli once before. Racheal, my service representative, greeted me warmly and immediately made me feel at ease. She listened carefully, explained everything clearly, and took ownership of my situation. Working alongside Caroline, the warranty administrator, and Pat, the service manager, they went to bat for me with Hyundai to review my case. Thanks to their efforts and professionalism, Hyundai agreed to cover the repair in full — something I honestly didn’t expect. The entire team handled everything quickly, communicated throughout, and treated me with genuine respect. I want to sincerely thank Racheal, Caroline, and Pat for going above and beyond to help a customer they hardly knew. Their honesty, knowledge, and compassion left a lasting impression. From now on, Conicelli Hyundai will absolutely be my go-to dealership for all service needs. — Rich D’Amico
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this great review and for choosing Conicelli Hyundai for your recent service appointment. We appreciated the five star rating and positive feedback. We look forward to assisting you any time in the future as well! Paula DiGiacomo, Customer Relations
Typical car sales tactics and didn’t respect me and my
Typical car sales tactics and didn’t respect me and my wife’s time. Will not be purchasing from them unless there’s a deal that is too absurd to pass up.
Typical car sales tactics and didn’t respect me and my
Typical car sales tactics and didn’t respect me and my wife’s time. Will not be purchasing from them unless there’s a deal that is too absurd to pass up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am sorry to read this review regarding your experience with our Hyundai dealership. If you would contact me with your name/phone #, I will be happy to have one of our sales managers reach out to you and assist with these concerns. Thank you, Paula d., Customer Relations, 610-828-1400 x 1213
The service was great and the sales man was helpful and
The service was great and the sales man was helpful and very kind I really appreciate thanks
The service was great and the sales man was helpful and
The service was great and the sales man was helpful and very kind I really appreciate thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this five star review. We appreciate your business! Paula d., Customer Relations
Easy to work with.
Easy to work with. Provided a competitive price that beat other dealerships. Worked with me when then was a hiccup in the deal.
Easy to work with.
Easy to work with. Provided a competitive price that beat other dealerships. Worked with me when then was a hiccup in the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five star review and positive feedback. We appreciate your business! Paula d., Customer Relations
Our experience at Conicelli was great!
Our experience at Conicelli was great! We had a brand new salesperson and this was his first sale. He was very professional and friendly and the manager who closed the deal was also pleasant.
Our experience at Conicelli was great!
Our experience at Conicelli was great! We had a brand new salesperson and this was his first sale. He was very professional and friendly and the manager who closed the deal was also pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for a great five star review and the positive feedback. We appreciate your business. Paula d., Customer Relations
Working at the dealership was one of the most
Working at the dealership was one of the most demoralizing experiences I’ve ever had. The environment was toxic from the top down. Managers regularly belittled employees, speaking to us with zero respect and often in front of others just to assert dominance. It felt less like a workplace and more like a place where your self-worth was chipped away day by day. To make matters worse, the pay was never consistent. Week after week, we were left guessing when—or if—we’d be paid on time. There was always some excuse, always a delay, and never any accountability. It’s hard enough dealing with verbal abuse daily, but doing it while struggling to get paid what you’ve already earned? That’s beyond frustrating—it’s degrading. This wasn’t just a bad job; it was a lesson in how not to treat people. If you’re looking to get into car sales stay away!!!!
Working at the dealership was one of the most
Working at the dealership was one of the most demoralizing experiences I’ve ever had. The environment was toxic from the top down. Managers regularly belittled employees, speaking to us with zero respect and often in front of others just to assert dominance. It felt less like a workplace and more like a place where your self-worth was chipped away day by day. To make matters worse, the pay was never consistent. Week after week, we were left guessing when—or if—we’d be paid on time. There was always some excuse, always a delay, and never any accountability. It’s hard enough dealing with verbal abuse daily, but doing it while struggling to get paid what you’ve already earned? That’s beyond frustrating—it’s degrading. This wasn’t just a bad job; it was a lesson in how not to treat people. If you’re looking to get into car sales stay away!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The 2017 Hyundai Santa Fe I bought up there has been
The 2017 Hyundai Santa Fe I bought up there has been burning oil since a bought it. Service was supposed to work with me in remedying this issue but they treated me like I was a nuisance and noted was corrected. Now the car is undriveable and will cost more than I have to repair. It doesn't make sense to repair a car that burns oil. I have come to learn that this is an issue with Hyundai engines.
The 2017 Hyundai Santa Fe I bought up there has been
The 2017 Hyundai Santa Fe I bought up there has been burning oil since a bought it. Service was supposed to work with me in remedying this issue but they treated me like I was a nuisance and noted was corrected. Now the car is undriveable and will cost more than I have to repair. It doesn't make sense to repair a car that burns oil. I have come to learn that this is an issue with Hyundai engines.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The concerns in your review have been read and I shared them with our service manager, Pat McGarry this morning. I am sure he will be reaching out to you shortly. Paula DiGiacomo, Customer Relations, 610-234-2200
Parts Dept on March 26 SAT i called 10 times twice no one
Parts Dept on March 26 SAT i called 10 times twice no one picked up had to get parts somewhere else because we needed the part for my Customers car on Monday gave them another shot on the 19th of April same thing so i have to take my parts orders with another dealer because Saturday is when i order most of my parts so we have them Monday never had that problem before always received my parts next day and the write parts.
Parts Dept on March 26 SAT i called 10 times twice no one
Parts Dept on March 26 SAT i called 10 times twice no one picked up had to get parts somewhere else because we needed the part for my Customers car on Monday gave them another shot on the 19th of April same thing so i have to take my parts orders with another dealer because Saturday is when i order most of my parts so we have them Monday never had that problem before always received my parts next day and the write parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
I apologize for any inconvenience you experienced. Our Parts Manager would like to assist with your concerns. Can you call me at 610-828-1400 x 1213, give me your name and contact phone# so I can pass it to Mr. Remolde. Thank you; Paula d., Customer Relations Mgr
