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Arrowhead Honda

(3,602 reviews)
Visit Arrowhead Honda
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 633-4110 (888) 633-4110
Used (866) 324-0910 (866) 324-0910
Service (888) 452-1348 (888) 452-1348

Reviews

(3,602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Honda from DealerRater.

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Service

Great service, Tom Urbina is the best. Makes sure my vehicle stays in top notch condition. Takes care of everything with ease and confidence. My service advisor of choice for several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

My Service Advisor Tom Urbina is easy to work with. He does whatever it takes to make us feel safer in using our vehicle by thorough car maintenance inspection and fixes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Install 5000 lb hitch

The hitch install seems to have gone fine. I thought this would include an electronic brake controller, and it has not. I have not checked why with the dealer yet. I couldn't get the screen to accept an excellent rating for Kevin Proo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Total satisfaction!

Fourth new Honda from Arrowhead Honda! No hassle, no gimmicks, understandable clear pricing. Exactly what we want for purchase. Service equally dependable! Clearly explained. No addons, no extras, only what is needed. Price exactly as stated, no bait & switch! Service completed professionally, on schedule, keeping car clean. What more can we ask? Arrowhead Honda the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In the service department, they placed door guards

Tom was very friendly and eased my concerns as to why the radio wasn’t always working on a 2 wk old new car. The radio so far seems to be fixed, thank you. And the service dept did a good job of putting on my door guards and door panel molding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No pressure

Sam and Anthony were very helpful, answering all my questions, yet not being overly pushy. I did not feel rushed or pressured at all, which I usually hate about car dealers. It was actually pretty quick and easy and painless!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great purchase

Great experience and I would recommend Arrowhead Honda for your next vehicle purchase. Nick was great to work with and very friendly. The service department is great to work with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Job well done

Two unrelated issues came up with our 2005 Accord. This is a vehicle we only use occasionally but it needs to be reliable. The services performed got the car in good working order at a reasonable cost. The shuttle service was also very convenient and the drivers were friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Trustworthy

I feel like I can trust Tom. I have been using him for a couple of years and he's been great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Another great job

5th vehicle with this group/team, have always been taken care of professionally and with respect. great place to go if your looking. Service department is great to deal with and have been working with Tom Urbina for years. make everything convenient and smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.