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Bell Ford

(562 reviews)
Visit Bell Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (888) 882-0804 (888) 882-0804
Used (888) 881-2720 (888) 881-2720
Service (602) 457-3848 (602) 457-3848

Inventory

See all 405 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2018.
It's not hard to find a Ford dealer in Phoenix, but it is hard to find a dealership like ours. High-pressure sales tactics, needless haggling, and a lack of respect has no place at our Ford dealership. We aim to provide a great product, and offer the highest levels of customer service possible. We realize that our customers are the reason Bell Ford exists, and we strive to deliver the best products and services from the showroom to the auto service center. Stop by to see us today!

Service center

Phone number (602) 457-3848

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bell Ford from DealerRater.

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Great service and communication.

Great service and communication. Tyler al at lets me know status updates and things that are needed versus recommended. Really appreciate the care they take working on my vehicle

Great service and communication.

Great service and communication. Tyler al at lets me know status updates and things that are needed versus recommended. Really appreciate the care they take working on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Best experience I?

Best experience I?ve ever had purchasing a vehicle. Great people. Honest- fun- they showed they cared about the customer not just the sale. Will go back again no doubt

Best experience I?

Best experience I?ve ever had purchasing a vehicle. Great people. Honest- fun- they showed they cared about the customer not just the sale. Will go back again no doubt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience John was very nice and helpful.

Good experience John was very nice and helpful. I don?t have anything else to say but I need to write 25 words so hopefully this is enough.

Good experience John was very nice and helpful.

Good experience John was very nice and helpful. I don?t have anything else to say but I need to write 25 words so hopefully this is enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Niko was awesome, I needed to make the purchase fast.

Niko was awesome, I needed to make the purchase fast. They were quick and gave me what I wanted on my trade. As enjoyable as buying a new vehicle can be.

Niko was awesome, I needed to make the purchase fast.

Niko was awesome, I needed to make the purchase fast. They were quick and gave me what I wanted on my trade. As enjoyable as buying a new vehicle can be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We have buying in new and used.

We have buying in new and used. Cars and trucks . They me like family the credit manager is one of best his Zack the is excellent

We have buying in new and used.

We have buying in new and used. Cars and trucks . They me like family the credit manager is one of best his Zack the is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Vehicle was fixed on time and in excellent condition.

Vehicle was fixed on time and in excellent condition. My service technician was kind and professional and kept me informed during the whole process. The waiting area was clean and friendly

Vehicle was fixed on time and in excellent condition.

Vehicle was fixed on time and in excellent condition. My service technician was kind and professional and kept me informed during the whole process. The waiting area was clean and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Used the valet service to have my vehicle serviced.

Used the valet service to have my vehicle serviced. My vehicle was picked up, serviced, washed and returned. I was kept involved every step of the way! Kudos!

Used the valet service to have my vehicle serviced.

Used the valet service to have my vehicle serviced. My vehicle was picked up, serviced, washed and returned. I was kept involved every step of the way! Kudos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one!

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Failed to honor 1 yr repair guarantee.

Failed to honor 1 yr repair guarantee. On my 2007 Ford Expedition. Miss represented ford company policy.

Failed to honor 1 yr repair guarantee.

Failed to honor 1 yr repair guarantee. On my 2007 Ford Expedition. Miss represented ford company policy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

1. Said oil change has to be every 3000 miles 2. Claimed my engine was high mileage when they no I had a rebuild that zeroed my engine at 229,000 miles. So I’ve only added 30 to forty thousand on the new rebuild.. Took 2 or three weeks to analyze problem.

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The service was great the dealer was fantastic and

The service was great the dealer was fantastic and understanding the day went by smooth and fast Mr Matias was fantastic in customer service and the

The service was great the dealer was fantastic and

The service was great the dealer was fantastic and understanding the day went by smooth and fast Mr Matias was fantastic in customer service and the

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chavaughn, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This location is fantastic.

This location is fantastic. They did everything to make sure we got the car we were looking for as well as a good price monthly for payments. Took my trade in for more than KBB Value and with the Sales Event going on worked with us on lowering MSRP. Would highly recommend shopping here for your next car and have already given cards to a few friends and coworkers as well.

This location is fantastic.

This location is fantastic. They did everything to make sure we got the car we were looking for as well as a good price monthly for payments. Took my trade in for more than KBB Value and with the Sales Event going on worked with us on lowering MSRP. Would highly recommend shopping here for your next car and have already given cards to a few friends and coworkers as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one!

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See all 562 reviews