Reviews
Honestly, I kind of felt there was a push to do
Honestly, I kind of felt there was a push to do unnecessary repairs and work, which made me very suspicious
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! We strive for transparency and appreciate your perspective. We’re always here to ensure our services meet your needs without any pressure. Your input helps us improve, and we hope to provide a better experience in the future.
Friendly, efficient, easy to schedule, the wait times are
Friendly, efficient, easy to schedule, the wait times are reasonable, work done as I requested.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide friendly and efficient service, and your feedback truly motivates us. We look forward to seeing you again soon!
I’ve been using this dealership for more than ten years.
I’ve been using this dealership for more than ten years. I trust it and I intend to continue to use it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toma, thank you for your loyalty and trust over the years! We’re thrilled to have you as part of our community and look forward to continuing to serve you with the best experience possible. Your support means a lot to us!
2.5 hours for an oil change? With an appointment!?!?
2.5 hours for an oil change? With an appointment!?!? Terrible! Absolutely terrible. Did I mention it was terrible?
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We understand that waiting for an oil change, especially with an appointment, can be frustrating, and this certainly doesn’t meet the standard of service we aim to provide. We take your concerns seriously and would like to ensure that this issue is addressed. Please reach out to Trish Viramontez at TViramontez@vtaig.com.
Hassle free recall maintenance, got me in and out in a
Hassle free recall maintenance, got me in and out in a timely manner. Everything went great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're thrilled to hear you had a smooth experience with your recall maintenance. Timeliness is key for us, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!
The service department is great!
The service department is great! Faith is a wonderful service representative.Always fast and reliable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're thrilled to hear you had a great experience with our service department and that Faith provided excellent service. We truly appreciate your feedback and look forward to serving you again!
Extremely busy but always find time to service my car.
Extremely busy but always find time to service my car. Friendly staff. And the service reps are quite knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're glad to hear that our team has been able to accommodate your needs, even during busy times. We truly appreciate your recognition of our friendly and knowledgeable staff, and we look forward to continuing to serve you in the future!
I truly appreciate Jake and Jose for the support they
I truly appreciate Jake and Jose for the support they gave me making this purchase and customer service was amazing!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that Jake and Jose were able to provide you with excellent support during your purchase. We strive to deliver the best customer service, and it’s great to know we met your expectations. If you need anything else, feel free to reach out—enjoy your new vehicle!
The service department does a great job.
The service department does a great job. Crystal and Joshua explained every detail and were very helpful. Great work!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Crystal and Joshua provided exceptional service and clear explanations. Your satisfaction is our priority, and we appreciate your support!
I have had really good luck with Bell Honda-this is the
I have had really good luck with Bell Honda-this is the 3rd car I’ve bought there
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're thrilled to hear about your positive experiences with us. It's always our goal to provide excellent service, and we're glad to have you as a loyal customer. Enjoy your new ride!