Reviews
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If it were not for Tanner I would not go there anymore...but he the best
If it were not for Tanner I would not go there anymore...but he the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful and professional, and enjoy how easy it is to work with your team. I've never been made to feel uncomfortable.
Always helpful and professional, and enjoy how easy it is to work with your team. I've never been made to feel uncomfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear that your experiences with our team have been so positive. Creating a comfortable and welcoming environment for every customer is something we work hard at, and it means a lot to know that comes through during your visits. We look forward to continuing to serve you at Bell Honda!
Through and got me out faster than expected. Friendly The waiting room was adequate. The service was on time
Through and got me out faster than expected. Friendly The waiting room was adequate. The service was on time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that your visit went smoothly and that our team was able to get you in and out ahead of schedule. It means a lot to know that the experience felt friendly and efficient from start to finish. Thank you, Dougtang, for taking the time to share your feedback, and we look forward to seeing you again at Bell Honda.
I have already sent a letter of complaint to the CEO of Bell Honda dealership a month ago regarding my issue and have never gotten a response.
I have already sent a letter of complaint to the CEO of Bell Honda dealership a month ago regarding my issue and have never gotten a response.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback and make us aware of your concerns. Our team strives to ensure customer inquiries are reviewed appropriately and that communication remains responsive throughout the process. We value hearing when expectations regarding follow-up have not been met and would welcome the opportunity to learn more about your experience. Please reach out to Destiny Cherry, Customer Relations Manager, at [email protected] so we can discuss your concerns further.
We will never buy from you again. We purchased a used “certified “ VW Tiguan, drove it less than 1000 miles and found it needed $5000 worth of repairs. I tried working with you but never received any help, the manager would not speak to us on the phone, we requested to return the vehicle for something similar but that never happened. Instead we were given the option for a newer vehicle at twice the monthly payment. I feel we were cheated, I feel your dealership knew of the condition of the vehicle when it was sold to us and tried to make us switch vehicles at a higher price. I’m advising our friends, families and my veteran friends about Bell Honda to stay away.
We will never buy from you again. We purchased a used “certified “ VW Tiguan, drove it less than 1000 miles and found it needed $5000 worth of repairs. I tried working with you but never received any help, the manager would not speak to us on the phone, we requested to return the vehicle for something similar but that never happened. Instead we were given the option for a newer vehicle at twice the monthly payment. I feel we were cheated, I feel your dealership knew of the condition of the vehicle when it was sold to us and tried to make us switch vehicles at a higher price. I’m advising our friends, families and my veteran friends about Bell Honda to stay away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share feedback regarding your vehicle purchase and ownership experience. Our team strives to provide quality vehicles, clear communication, and appropriate assistance when concerns are brought to our attention. We take feedback regarding vehicle condition, post-sale support, and customer communication seriously and would welcome the opportunity to review the details of your experience. Please reach out to Destiny Cherry, Customer Relations Manager, at [email protected] so we can discuss your concerns further.
The service technician was attentive and helpful. And I can’t believe this survey just required a 15 word MINIMUM.
The service technician was attentive and helpful. And I can’t believe this survey just required a 15 word MINIMUM.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for the kind words about your service experience. It is great to hear that our technician made the visit a positive one, and we will be sure to pass along your feedback to the team. We look forward to seeing you again at Bell Honda!
Everyone was great. Faith did an amazing job of communicating with me. Even though this was a complicated job everyone was patient and didn’t give up on repairing my vehicle.
Everyone was great. Faith did an amazing job of communicating with me. Even though this was a complicated job everyone was patient and didn’t give up on repairing my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this wonderful feedback! It means a lot to hear that Faith and the rest of our team made such a positive impression, especially on a more complex repair. We understand that situations like this can be stressful, and we are glad our team stayed patient and committed throughout the process. We will be sure to pass along your kind words to Faith and everyone involved. We hope to see you again at Bell Honda!