Reviews
Seaira has been an incredible help during my time going to Bell Honda. She has gone the extra mile to answer my questions and solve any problems I have. The service area’s waiting room is clean and pleasant, and the service is well done!
Seaira has been an incredible help during my time going to Bell Honda. She has gone the extra mile to answer my questions and solve any problems I have. The service area’s waiting room is clean and pleasant, and the service is well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing this wonderful feedback about your experience at Bell Honda! It is great to hear that Seaira went the extra mile to help you and that your questions and concerns were handled so well. We are also glad the service area made your visit comfortable. We will be sure to pass along your kind words to Seaira and the rest of the team!
When Q was there excellent. Went down hill after he left. Michael is the reason I will be coming back
When Q was there excellent. Went down hill after he left. Michael is the reason I will be coming back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that your experience at Bell Honda has left such a strong impression. It means a lot to know that Michael has made such a positive impact that you are looking forward to coming back. We will be sure to pass along your kind words to him — feedback like this really does make a difference to our team.
Have been disappointed in the past. Stayed away for a long time. Have experienced nothing positive experiences since Michael has been my service manager. He is definitely a reason I will keep coming back
Have been disappointed in the past. Stayed away for a long time. Have experienced nothing positive experiences since Michael has been my service manager. He is definitely a reason I will keep coming back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that your experience with us has turned around in such a meaningful way. It means a lot to know that Michael has played such an important role in rebuilding your trust and bringing you back. We will be sure to pass along your kind words to him. Thank you for giving us another chance and for taking the time to share this.
Michael is very attentive and diligente with his job. I make it a point to schedule with him because I know that I'll be taken care of.
Michael is very attentive and diligente with his job. I make it a point to schedule with him because I know that I'll be taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear about your experience with Michael! It is great to know that his attentiveness and dedication have made such a positive impression that you plan your visits around working with him. We will be sure to pass along your kind words. Thank you for continuing to trust Bell Honda with your service needs.
I have always had a good experience with the service advisor and they let me know what needs to be done.
I have always had a good experience with the service advisor and they let me know what needs to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear that your experiences with our service team have been consistently positive. Knowing that our advisors keep you informed and help you understand what your vehicle needs means a lot to us. We look forward to continuing to serve you at Bell Honda!
Everything went well and was done in a timely manner. The service rep. was friendly and courteous.
Everything went well and was done in a timely manner. The service rep. was friendly and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, luckylafs1963! It is great to hear that your visit went smoothly and that our service team took care of you in a timely way. We take pride in making sure every customer feels welcome and respected, and it sounds like that came through during your visit. We look forward to seeing you again at Bell Honda!
Warranty services were not honored... paint job and my transmission and window regulator and wheels
Warranty services were not honored... paint job and my transmission and window regulator and wheels
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear about the concerns you shared regarding your warranty experience. We understand the importance of clear communication and helping customers understand warranty coverage and available options. We would like to better understand your experience and the concerns you shared. Please contact Leon Vasquez at [email protected] for further assistance.
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you sharing your concerns and understand the importance of feeling confident and informed when servicing your vehicle. We strive to provide recommendations that support our customers’ needs while creating a respectful and transparent experience at every visit. If you would like to discuss your experience further, please contact Leon Vasquez at [email protected].
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand how discouraging it can be when unexpected repairs affect your confidence in your vehicle. Our team is committed to providing honest guidance and quality service to help customers keep their vehicles performing at their best. Please contact Leon Vasquez at [email protected] if you'd like to discuss your experience further.
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We are glad to hear that our team came across as professional and helpful during your visit. That is exactly the kind of experience we aim to provide, and it means a lot to know it came through.