Reviews
When Q was there excellent. Went down hill after he left. Michael is the reason I will be coming back
When Q was there excellent. Went down hill after he left. Michael is the reason I will be coming back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Have been disappointed in the past. Stayed away for a long time. Have experienced nothing positive experiences since Michael has been my service manager. He is definitely a reason I will keep coming back
Have been disappointed in the past. Stayed away for a long time. Have experienced nothing positive experiences since Michael has been my service manager. He is definitely a reason I will keep coming back
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Michael is very attentive and diligente with his job. I make it a point to schedule with him because I know that I'll be taken care of.
Michael is very attentive and diligente with his job. I make it a point to schedule with him because I know that I'll be taken care of.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had a good experience with the service advisor and they let me know what needs to be done.
I have always had a good experience with the service advisor and they let me know what needs to be done.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went well and was done in a timely manner. The service rep. was friendly and courteous.
Everything went well and was done in a timely manner. The service rep. was friendly and courteous.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty services were not honored... paint job and my transmission and window regulator and wheels
Warranty services were not honored... paint job and my transmission and window regulator and wheels
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
Aiden attempted to sell me an oil change 2000 miles prematurely, Even though the Bell Honda oil change sticker on my windshield clearly showed it was not due. Aiden tried to sell me tires I didn't need. He told me the sidewalls of my tires were cracked (they were not). I've have my vehicle serviced several times at this location were it came back with problems it didn't have before i turned it in. I reported this to Robbie and asked Robbie to have his supervisor call me. I doubt Robbie gave his boss the message. I asked Aiden to remind Robbie to have the service director call me when I picked up my vehicle. That same visit, I witnessed a different service advisor in the office have an argument with a customer (she was using curse words at the customer).
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you sharing your concerns and understand the importance of feeling confident and informed when servicing your vehicle. We strive to provide recommendations that support our customers’ needs while creating a respectful and transparent experience at every visit. If you would like to discuss your experience further, please contact Leon Vasquez at [email protected].
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
Honda has been finding that my 2022 Honda needs work and its always in the thehundreds..the timing belt cost me lots..I bought this Honda brand new .yet it been a lemon ??
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
Explanation ,very professional yet happy to help Nope Nope no t ime Correct ?? Exactly
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If it were not for Tanner I would not go there anymore...but he the best
If it were not for Tanner I would not go there anymore...but he the best
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair