Reviews
Informed me I needed services that weren't needed at all cost of almost 3500.00 dollars. They told me they re charged a/c which isn't any colder than it was before. I took it in for an inspection, oil change and a/c recharge my blk was close to 600.00. After I left there I took the car to my mechanic who told me that nothing they told me needed to be repaired needed to be fixed at all. I told him I appreciated his honesty! Would not take the car back there again.
Informed me I needed services that weren't needed at all cost of almost 3500.00 dollars. They told me they re charged a/c which isn't any colder than it was before. I took it in for an inspection, oil change and a/c recharge my blk was close to 600.00. After I left there I took the car to my mechanic who told me that nothing they told me needed to be repaired needed to be fixed at all. I told him I appreciated his honesty! Would not take the car back there again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Nice people. Car ready when promised. They seem to want to take care of their customers.
Nice people. Car ready when promised. They seem to want to take care of their customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Straight up fair negotiation No pressure. Listened made it happen. Will be happy to meet again and get next car. Service department is fair and competent.
Straight up fair negotiation No pressure. Listened made it happen. Will be happy to meet again and get next car. Service department is fair and competent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Recall repair with rental car was done efficiently and smoothly. No issues. Three more words.
Recall repair with rental car was done efficiently and smoothly. No issues. Three more words.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
So friendly and right on time No more It's was a great experience So nice
So friendly and right on time No more It's was a great experience So nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are excited to hear that your visit was such a positive one! Being friendly and on time are things we take seriously, so it means a lot to know that came through during your experience. Thank you for taking the time to share this, AZSHIPLEYS, and we hope to see you again at Bell Honda.
I have always had wonderful experiences at Bell Honda. From purchasing my last two vehicles to servicing them. Even when I've had difficulties dealing with warranty issues, the dealership has always been good at listening and dealing fairly with me. I am a loyal customer. And I especially enjoy Joshua's ability to communicate effectively, be personable, and give wonderful customer service.
I have always had wonderful experiences at Bell Honda. From purchasing my last two vehicles to servicing them. Even when I've had difficulties dealing with warranty issues, the dealership has always been good at listening and dealing fairly with me. I am a loyal customer. And I especially enjoy Joshua's ability to communicate effectively, be personable, and give wonderful customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to read this, and we truly appreciate you taking the time to share your experience with us. Building long-term relationships with our customers is something we take great pride in, and knowing that you have trusted us through multiple vehicle purchases and years of service means a great deal to us. We are glad that even through the more challenging moments, like warranty concerns, you felt heard and treated fairly. It is also wonderful to hear that Joshua has consistently made your visits enjoyable with his communication and care for customers. Thank you for your continued loyalty, and we look forward to serving you for many more years to come.
Great service! A long time customer 307,000 miles later! Still great service. Thank you Josh!
Great service! A long time customer 307,000 miles later! Still great service. Thank you Josh!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear from a long-time customer who has trusted us for so many miles! 307,000 miles is a true testament to your dedication to keeping your vehicle running well, and we are so glad to have been part of that journey. It means a lot to know that the level of service you receive here has remained consistent over the years. Thank you for sharing this, and we look forward to being there for many more miles to come!
From the start we didn’t feel comfortable with the salesman. He was pushy and not honest. He told us if we gave him a good review we would receive a gift so my husband gave a good review but as of yet we have not received the gift. The service for my oil change was ok but they didn’t attach to the underside completely and it started dragging after I hit a bump on the road. I had to bring it back in to be fixed. The service the next time was fine but it was very disorganized
From the start we didn’t feel comfortable with the salesman. He was pushy and not honest. He told us if we gave him a good review we would receive a gift so my husband gave a good review but as of yet we have not received the gift. The service for my oil change was ok but they didn’t attach to the underside completely and it started dragging after I hit a bump on the road. I had to bring it back in to be fixed. The service the next time was fine but it was very disorganized
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear about your recent experience regarding both your sales and service visits. This is not the level of communication, professionalism, and attention to detail we strive to provide to our customers. We would appreciate the opportunity to speak with you directly and review your experience in more detail. Please contact Destiny Cherry, Customer Relations Manager, at [email protected] for further assistance.
Sierra was super friendly and helpful. Our car was in and out in a timely manner and she worked around our schedule well.
Sierra was super friendly and helpful. Our car was in and out in a timely manner and she worked around our schedule well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad Sierra provided a smooth and timely experience. We'll be sure to pass along your compliments to her. We look forward to seeing you again at Bell Honda!
He was respectful, courteous, and very clear and patient with his communication! Overall, nice guy
He was respectful, courteous, and very clear and patient with his communication! Overall, nice guy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, BHSW! We're thrilled you experienced clear communication and respectful service — that's what we strive for. We look forward to welcoming you back to Bell Honda!