Reviews
No words can describe what I went through seriously contesting their integrity. I feel I was slimed
No words can describe what I went through seriously contesting their integrity. I feel I was slimed
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
He kindly answered all my questions and explained what was wrong in a simple way in which I could understand.
He kindly answered all my questions and explained what was wrong in a simple way in which I could understand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely value you sharing this feedback with us. It means a lot to know that you felt heard and well informed throughout your visit. Making sure our customers understand what is going on with their vehicle is something we take seriously, and we are glad that came through during your experience. Thank you for trusting Bell Honda, and we look forward to serving you again.
Faith provided excellent customer service Faith provided excellent customer service and I will probably request her as my service advisor the next time I take my car in for service
Faith provided excellent customer service Faith provided excellent customer service and I will probably request her as my service advisor the next time I take my car in for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that Faith made such a great impression during your visit! It is always wonderful to know that our team members are going above and beyond to take care of our customers. We will be sure to pass along your kind words to Faith, and we look forward to seeing you at your next service appointment.
The lady was thoughtful and explained all things for me to plan ahead. I’m fretful for the help.
The lady was thoughtful and explained all things for me to plan ahead. I’m fretful for the help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to hear about your experience with us. It is clear that our team member took the time to walk you through everything you needed to know, and we are glad that made a real difference for you. Thank you for sharing this, wanbcwboy, and we look forward to being here for you whenever you need us.
The service department people are so friendly and helpful. The waiting area is very comfortable.
The service department people are so friendly and helpful. The waiting area is very comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! It's great to hear that our service team made you feel welcome and that you were comfortable during your visit. We look forward to seeing you again at Bell Honda!
A part on my car was not reinstalled correctly after routine maintenance on multiple occasions. I communicated with this dealership on the issue multiple times and when I returned to get it fixed I was given a fake email to communicate with the person. Unfortunately, the lack of accountability and communication has completely steered me away from this dealership.
A part on my car was not reinstalled correctly after routine maintenance on multiple occasions. I communicated with this dealership on the issue multiple times and when I returned to get it fixed I was given a fake email to communicate with the person. Unfortunately, the lack of accountability and communication has completely steered me away from this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear about your experience and understand the importance of proper workmanship, accountability, and reliable communication. We recognize the importance of addressing concerns thoroughly and providing consistent follow-through throughout the service process. We would appreciate the opportunity to discuss your concerns further. Please contact Leon Vasquez at [email protected].
Brandon was a great service advisor. He kept me abreast with all the details regarding my vehicle and the work that was being completed. He even took care of some of the recalls I needed promptly. I’ve been to other dealerships and to be quite honest, I highly recommend Brandon and this particular Honda dealership as they go above and beyond the rest.
Brandon was a great service advisor. He kept me abreast with all the details regarding my vehicle and the work that was being completed. He even took care of some of the recalls I needed promptly. I’ve been to other dealerships and to be quite honest, I highly recommend Brandon and this particular Honda dealership as they go above and beyond the rest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Valerie! It is great to hear that Brandon provided you with clear communication throughout your visit and made sure your recalls were handled without delay. That kind of attentive, thorough service is exactly what we aim to deliver every time. We will be sure to pass your kind words along to Brandon and the rest of the Bell Honda team. We truly appreciate your recommendation and look forward to seeing you on your next visit!
My husband and I have bought our fourth Honda from Bell Honda We feel we were treated with great appreciation. Our vehicles are dependable. The people that work for Bell Honda are helpful and knowledgeable. We will be Bell Honda customers for life. Thank you for your outstanding service.
My husband and I have bought our fourth Honda from Bell Honda We feel we were treated with great appreciation. Our vehicles are dependable. The people that work for Bell Honda are helpful and knowledgeable. We will be Bell Honda customers for life. Thank you for your outstanding service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this, and congratulations on your fourth Honda! It means a lot to know that you and your husband have continued to trust Bell Honda over the years. We are glad our team has made each visit a positive one and that your vehicles have served you well. We look forward to being there for you for many more years to come.
My former service agent was no longer with Bell Honda. I was given new agent, and he was super.
My former service agent was no longer with Bell Honda. I was given new agent, and he was super.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive feedback means a lot to us. We understand that having a familiar face in the service department matters, and we are glad your new service agent was able to step in and take great care of you. We will be sure to pass along your kind words to him and the rest of our team at Bell Honda.
Very friendly and knowledgeable They were very thorough. Explained everything. Thru provided me with transportation
Very friendly and knowledgeable They were very thorough. Explained everything. Thru provided me with transportation
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Mam504! It is great to hear that our team was friendly, knowledgeable, and took the time to walk you through everything clearly. We are also glad we could provide you with transportation while you were with us. We look forward to seeing you again at Bell Honda!