Reviews
Jose did a great job.
Jose did a great job. The sales manager could have done better. The finance man did a good job. Overall well done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don’t feel like explanations made a lot of sense.
Don’t feel like explanations made a lot of sense. Was recommended to replace ac condenser but ac is still ice cold. Concern was not with temp. Asked service advisor to send a picture under black light and it was refused saying I would have to pay $400 for an ac service for them to do this. Doesn’t make sense as there would still be residual fluid if there was a leak and ac wouldn’t be cold? If you are trying to sell someone a $1k service I believe a simple request for a pic under black light should be granted as I would have had service done and paid same day if this was granted… service advisor was very nice however I don’t feel like needs were met as this was a simple request.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Ray broke the car and he did not know how to fix what he
Ray broke the car and he did not know how to fix what he broke.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience. We hold our technicians to high standards, and we’ll address your concerns directly. To provide a resolution, please contact our Service Director, Trish Viramontez, at TViramontez@vtaig.com.
Everyone was very professional and kind, especially the
Everyone was very professional and kind, especially the sales person. She took extra efforts to make us happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The advertisement on Car.
The advertisement on Car.com was not truthful. This car had front end bumper damage that was not disclosed in the advertisement. There was never an apology for not being truthful about the advertisement when I confronted them. The salesman from the finance department was dishonest and rude. Will not go back to that dealership. From being lured down based on advertising that was not honest to experiencing an employee that was not honest, not the place to do business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We take transparency and honesty very seriously and are disappointed to hear about your experience. To address your concerns directly and work towards a resolution, please contact Walid Doumit, our General Sales Manager, at 602-265-6600. We appreciate your input and hope to have the chance to make things right.
Friendly and quit to help me and get you out knowledge on
Friendly and quit to help me and get you out knowledge on information on your car also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex was great!
Alex was great! They were able to schedule me same day and diagnose the issue with my Civic. Had the part ordered and ready by the next day!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bell Honda is conveniently located to my home, and
Bell Honda is conveniently located to my home, and everyone I’ve interacted with is very professional. And my service advisor, Michael Vu is awesome! He is honest, friendly, and always helpful. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Their sales personal and manager were really helpful and easy to deal with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My car was serviced in a timely manner.
My car was serviced in a timely manner. My service advisor Tanner was informative, friendly and efficient.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
