Reviews
For the Service Dept only.
For the Service Dept only. Poor customer service, unable to diagnose or repair my vehicle. I sent my car to another dealership who then fixed my car in 48hrs. Auto Nation said 2 to 3 weeks without even diagnosing the problem. Poor, poor, poor customer relations. Go to Earnhardt instead.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
Justin in sales was excellent.
Justin in sales was excellent. I had some immediate dealer-installed upgrades and a service issue that I wish the the service department had been easier to work with on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jacob, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!
Been purchasing vehicles for more than six years.
Been purchasing vehicles for more than six years. Highly satisfied. Very fair pricing and easy process. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your satisfaction is our top priority. We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.
The worst service experience I’ve had and that’s saying a
The worst service experience I’ve had and that’s saying a lot. Did not even touch my truck all day.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The worst service experience I’ve ever had.
Love going to my local Chevy dealership for all my
Love going to my local Chevy dealership for all my vehicle needs, staff is kind, respectable and always very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gilbert. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Easy to work with.
Easy to work with. Prompt service. One of the better experiences in buying a car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Rich Azanger my sales Associate took fantastic care of
Rich Azanger my sales Associate took fantastic care of us! We purchased a 2022 Chevrolet Traverse Premier Red Line. We needed a seven-passenger vehicle and didn’t want to step up to a full-size truck like a Suburban, so Rich had us look at this type of SUV instead. We found it to be perfect for our needs and he helped us quickly ordered the exactly want we wanted. I must say whole AutoNation team even including the Dealership GM Randy Jacobs took the time to ensure our purchase experience was outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jamescashen, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service advisor Kenny did not keep us informed of the
Service advisor Kenny did not keep us informed of the issues nor did he return calls or emails.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Amazing
The process did take a while, but they did everything they could to get us a good deal. They were great!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Zabrina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Traded in my truck and contacted dealer finance person
Traded in my truck and contacted dealer finance person Nick Bifano for refunds on prepaid maintenance and GAP. Left 20 messages for Nick or a finance manager to call me with status - no phone call in over a month Sent letter to dealership with Paid loan letter and mileage certificate 3/29 and requested confirmation of receipt - not a call or letter Very frustrated with no response - any body there care about service????
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Gerardfreeh@gmail.com