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AutoNation Nissan Tempe

(1,280 reviews)
Visit AutoNation Nissan Tempe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 265-9832 (888) 265-9832
Used (877) 736-8147 (877) 736-8147
Service (866) 415-4861 (866) 415-4861

Reviews

(1,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Nissan Tempe from DealerRater.

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I purchased my 2017 NIssan Rogue here in 2020.

I purchased my 2017 NIssan Rogue here in 2020. My most recent service appointment was on May 31, 2023. My service advisor Boyd was very personable and professional. He kept me updated on the service being done which was very prompt and I was out in under an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Adrienne, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

Muy amable ya no se tardan tanto como antes y te lo

Muy amable ya no se tardan tanto como antes y te lo lavan grasias cobran menos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Amanda was very good at explaining the process and the

Amanda was very good at explaining the process and the vehicle was completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

For the past five years I have dropped my car off for

For the past five years I have dropped my car off for service with the confidence that it will be done correctly the first time. Sara has been my service advisor and has been the key component in boosting that confidence more with each visit. She is exceptional at communicating with me throughout the process, helping me manage what needs to be done to maintain my vehicle without selling unnecessary services, and never fails to return my vehicle cleaner than when I brought it in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Don, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Excellent service

Carlos took great care of me when I came in. My EV was completely dead and AAA jumped me and followed me in. Instead of just putting in a new battery, Carlos made sure all my systems were functioning and advised I may be eligible for a rebate on the factory battery. He checked in to let me know the status of my car and showed me how to check my main battery pack status. I highly recommend the service department and will use them anytime I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Amazing customer service

Carlos was great exceptional customer services and detailed on what needed to be fixed and fixing it right away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Marcus, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

We did not finish the deal, time was shortened, but they

We did not finish the deal, time was shortened, but they ran my credit for two days later without my knowledge or a discussion about a vehicle price. That's just not right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Nissan Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.

Outstanding customer service and knowledgeable service

Outstanding customer service and knowledgeable service advisors. Quotations are dead on. Superior facilities. Friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Way way way too expensive.

Way way way too expensive. Told me things that “needed” to be fixed that later said well it will be needed someday. Something like that. Then charged $169. For their troubles. As much as I love Nissans I will not buy another Nissan. I was actually thinking of trading my truck in for another new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (480) 630-2829 so we can assist you further.

Poor service experience

The greeter started out the appointment telling me I did not have an appointment scheduled. He failed to verify my name, so he was wrong. They charged me more than the quote and they did not check everything that I asked for. The service advisor didn?t seem to know much about repairs. Overall bad experience, I would drive further to go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rick, we are deeply disappointed by your experience at AutoNation Nissan Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.