Reviews
This was the very first dealership I went to and my
This was the very first dealership I went to and my choice and I have no regrets
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dabailey, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
I have been going to this dealership for at least 20
I have been going to this dealership for at least 20 years. It is very convenient
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have gone to this facility for repairs many times and
I have gone to this facility for repairs many times and have been very disappointed. This time Carlos made a difference. He was exceptional. Very conscientious. Most of your representatives in service area don’t communicate at all and it has been very frustrating. Carlos updated me daily about my vehicle. He went over and above! He should get an award for customer service. Your other service representative s are jokes
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
The sales guy was good, but his manager was very smarmy.
The sales guy was good, but his manager was very smarmy. They undervalued my trade in by a lot, with some BS about CarFax making a mistake. I was able to prove it was a mistake, but his attitude was he's relying on the CarFax regardless and it's my job to fix the CarFax error. He also said blue book value means nothing. Then he tried "oh and the tires..." but they were brand new tires! Just sleazy move after sleazy move. I ended up buying anyway because I didn't have time to go to another place. I do not recommend this place at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Susan, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.
When I tried to call that number, any of the "options" brought me back to the recorded "options." For the operator press 0 or stay on the line brings you back to the beginning of Thank you for calling Nissan Tempe. Unbelievable. Finally, I was told that the General Manager was out of town until Tuesday. They connected me with the Smarmy fellow referenced in my first post, whose name is Rudy. He reiterated the same sleazy things I mentioned in my original post. Do not buy a car from these sleazebags! All you get is a song and dance.
Oil Change/Maintenance
Excellent Service. Went above and beyond. Extremely Knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alec, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional service
So glad Derick is now Service Manager. He has attracted professional service writers like Ed. I was really impressed by his attention to detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jane, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Professionalism and Peace of Mind
Boyd and the team at AutoNation Nissan Tempe always give me a peace of mind when I take in my car for service at the dealer. They are professional, kind, courteous and go above and beyond ensuring my vehicle is serviced well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tess, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Always great service
The staff is always so nice and informative. They make maintenance on my car quick and easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Nissan Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Awesome dealership and very worth it, aswell a very nice
Awesome dealership and very worth it, aswell a very nice staff! Thank you I’m glad to be in you guys service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Part to clear engine check light issue not available for
Part to clear engine check light issue not available for 2 months. Therefore not able to clear Emissions to renew my license. Terrible situation caused by Auto Nation Nissan Tempe. This part should be available somewhere in their vast Network of Service Centers.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Nissan Tempe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.