Reviews
Extremely friendly staff that made sure I was aware of
Extremely friendly staff that made sure I was aware of all of the issues and options for my vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Done quickly and very friendly.
Done quickly and very friendly. I appreciate the suggestions for my car. The schedule your service quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Nissan, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
After trying two times to get a second key for my car I
After trying two times to get a second key for my car I finally got it on my third time visiting the dealer, and even when I got there on time for my appointment it took me over two hours to finally get the key even when the guy who got the key from me told me that only will take 10 minutes, after all that I feel that once the customers sign the contact to buy a car they don’t care anymore until they’re going buy another car. In my opinion they need: More follow up with the customers. Accurate appointment times. Accurate waiting time (if is going to be over 2 hours just say it and don’t said 10 minutes) More communication with the customers(if need to change any appointment time jus communicate)
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Javier, we are deeply disappointed by your experience at AutoNation Nissan Tempe. If you'd like, please contact our General Manager at (480) 630-2829. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.
new car was nice.
new car was nice. only require 4 hours to buy a car . They brought a car from another location ,
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Second car we bought at this location
I have been getting my car serviced there for 5 years and
I have been getting my car serviced there for 5 years and each time I go, I am pleased. My car stays in peak condition and I can feel safe each day on the road knowing it has been inspected each time I go in for a service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
carlos was extremely helpful and made everything very
carlos was extremely helpful and made everything very easy. got my car back faster than i thought
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Carlos, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rafael was very attentive and provided updates along with
Rafael was very attentive and provided updates along with the determination and resolution of the issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ivan and Rafael at service have always been honest,
Ivan and Rafael at service have always been honest, upfront and very professional when I have taken my car in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service was complete and thorough.
Service was complete and thorough. My only concern was that it took 2 hours and it was only an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service department as AutoNation Nissan Tempe is
The service department as AutoNation Nissan Tempe is second to none. I'm always greeted with friendly service advisors, and follow through on services needed is always done the right way the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!