Reviews
Thank you Rafael for taking the time and keeping our
Thank you Rafael for taking the time and keeping our vehicle up to date and ready to hit the road! you are always so helpful and your customer service is amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about AutoNation Nissan Tempe! If you have any further questions, please give us a call. We're always happy to help! Take care!
A fine job Indeed we requested an oil change which was
A fine job Indeed we requested an oil change which was promptly done professionally and courteously will return for service as do very pleased
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly staff, right on time.
Friendly staff, right on time. Service was done and explained. Look forward to next visit. Convenient locations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I bought a car from them about 15 years ago and haven’t
I bought a car from them about 15 years ago and haven’t owned it for at least 7 years. I don’t even own any Nissans anymore. They have been calling me and s being me invoices for my car for the past few weeks. Turns out that someone with the same first and last name had a car in and the dealership was too stupid to verify it was the correct person. Annoying as xxxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2829 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
My service provider took my concerns about a strange
My service provider took my concerns about a strange noise seriously. He was able to hear it in a test drive and describe it to the mechanic. He explained the solution well and took the time to answer my questions. By the end of the day I had my car back with the axels greased and the noise silenced!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Dealer / service usually good.
Dealer / service usually good. However, this visit Nissan couldn't fix a flat tire. That's a problem.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jays, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.
My service provider was Knowledgeable and had good
My service provider was Knowledgeable and had good communication. Good customer service in the service department
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Very upfront sales person Wes and sales manager jalen.
Very upfront sales person Wes and sales manager jalen. Was an overall great and easy car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Took my car in for AC repair, they were quick to find the
Took my car in for AC repair, they were quick to find the issue and resolve it, great communication letting me know what was going on too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
I had to call back to get the status of my vehicle
I had to call back to get the status of my vehicle instead of being told it was ready. I called during my lunch hour to find out. I had to leave work for extra time because I was told I had to pick up my vehicle today instead of the next morning because the advisor said he didn't work on Saturday. I almost missed the opportunity to get my Vehicle if I hadn't called back because I don't get off until after you close at times. If the service depth is open on Saturday. Why can't a person retrieve their vehicle even when the advisor they worked with isn't there?
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello Trish, we are deeply disappointed by your experience at AutoNation Nissan Tempe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.