Reviews
The dealership in always clean and well stocked. The service representatives are always friendly and keeps me updated with my car repairs. The WiFi is terrible though.
The dealership in always clean and well stocked. The service representatives are always friendly and keeps me updated with my car repairs. The WiFi is terrible though.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job and both of my vehicles and Grant is a great service advisor.
They did a great job and both of my vehicles and Grant is a great service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ron, we really appreciate your positive review! Feel free to stop by if you ever need any more help.
Excellent job , time he told me it was.. I am happy with job Thank you
Excellent job , time he told me it was.. I am happy with job Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nico did a great job when I went in for my oil change. He explained recommended services that were due, gave me the list with pricing. I needed to be out within 2 hours and he delivered my car early!
Nico did a great job when I went in for my oil change. He explained recommended services that were due, gave me the list with pricing. I needed to be out within 2 hours and he delivered my car early!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We have a 10th gen civic with the faulty AC system. AC died about a week ago, took it in to have it diagnosed due to the possibility of it being the condenser or compressor shaft seal, both covered under extended warranties through Honda. Right away the advisor says “I can tell you it’s almost never those two things”. Crazy considering it’s a widespread issue warranting a service bulletin and an extended warranty. Anyway, it’s there being diagnosed and we get a call saying it’s the evaporator core, that it “has a couple spots on it”, this is a $2500 repair through them so I do it myself instead. Knock that out, look at the evaporator core I pulled out and it’s fine. Holds pressure and no UV dye anywhere on it, or signs of a leak. At least I have a new evaporator. So the diagnosis was a $2500 guess. Anyway, I pull vacuum to see if we’re good now and there’s still a leak in the system at the same rate that they said it was leaking. So I run diag on it myself and try to find a leak, guess what? There’s an audible hissing hole in the condenser. The part that’s covered under extended warranty that “is almost never the issue”. I would love to talk to service about this but I have been calling for two days now to talk to any person available and have been told “no one is available but we’ll give your name to someone and have them call you back”. Fun times, hopefully I can hear back from them eventually.
We have a 10th gen civic with the faulty AC system. AC died about a week ago, took it in to have it diagnosed due to the possibility of it being the condenser or compressor shaft seal, both covered under extended warranties through Honda. Right away the advisor says “I can tell you it’s almost never those two things”. Crazy considering it’s a widespread issue warranting a service bulletin and an extended warranty. Anyway, it’s there being diagnosed and we get a call saying it’s the evaporator core, that it “has a couple spots on it”, this is a $2500 repair through them so I do it myself instead. Knock that out, look at the evaporator core I pulled out and it’s fine. Holds pressure and no UV dye anywhere on it, or signs of a leak. At least I have a new evaporator. So the diagnosis was a $2500 guess. Anyway, I pull vacuum to see if we’re good now and there’s still a leak in the system at the same rate that they said it was leaking. So I run diag on it myself and try to find a leak, guess what? There’s an audible hissing hole in the condenser. The part that’s covered under extended warranty that “is almost never the issue”. I would love to talk to service about this but I have been calling for two days now to talk to any person available and have been told “no one is available but we’ll give your name to someone and have them call you back”. Fun times, hopefully I can hear back from them eventually.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Brandon, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
My service advisor, Thomas, did an excellent job in communicating to me. What needed to happen to provide good maintenance for my vehicle. He worked hard to make sure I got the best price possible and was able to deliver the car back to me ahead of schedule.
My service advisor, Thomas, did an excellent job in communicating to me. What needed to happen to provide good maintenance for my vehicle. He worked hard to make sure I got the best price possible and was able to deliver the car back to me ahead of schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Please don't hesitate to reach out if there's anything additional we can do for you.
Courtesy is tops. Service excellent. Very clean service area. Very Safe environment to leave car.
Courtesy is tops. Service excellent. Very clean service area. Very Safe environment to leave car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Appointment is met on time and service advisor, Jimmy Doan is attentive and helpful with a great personality
Appointment is met on time and service advisor, Jimmy Doan is attentive and helpful with a great personality
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
We are very pleased with the customer service at AutoNation Honda Chandler. The sales team was knowledgeable of their inventory and worked to our satisfaction on our 2-year old Honda trade. The finance team prepared the documentation in a timely manner and we are happy to be the new owners of a 2026 Honda Passport Elite Blackout.
We are very pleased with the customer service at AutoNation Honda Chandler. The sales team was knowledgeable of their inventory and worked to our satisfaction on our 2-year old Honda trade. The finance team prepared the documentation in a timely manner and we are happy to be the new owners of a 2026 Honda Passport Elite Blackout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great no pressure buying experience. Second Honda purchased at Autonation Honda. Tom is very knowledgeable and helpful.
Great no pressure buying experience. Second Honda purchased at Autonation Honda. Tom is very knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.