Reviews
Quick and pleasant
Our oil change, tire rotation and multi-point inspection was done in less than an hour. The service personnel were friendly, courteous and knowledgeable. The waiting room was well stocked with coffee, water, donuts and fruit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for stopping by! Have a great day! - Johnny Martinez, General Manager
Larry Miller Dodge Peoria truck service
Thank you so much for your help. I brought my truck in for an oil change, and dealer recalls. There was a problem with my backup camera and they fixed that as well. They got me a lift to get home while they did the repairs to the truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for coming to see us at the dealership. We appreciate your review and support. Should you need anything else, please let us know. - Johnny Martinez, General Manager
Excellent service
Great service experience. Appointment setting was easy. I had 2 cars serviced the same day and was kept informed throughout the entire process thru phone calls and text. Would definitely recommend the service department and John the Service Advisor. Even the Porters were courteous and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for stopping by! Come visit us again soon! - Johnny Martinez, General Manager
Peoria Larry Miller oil change on my challenger
Allen in the service department was a great help. I didn't have a great experience in the sells department so was nervous about going back for service. Allen went above and beyond to make the experience great. Thank you Allen will be back for my next service.
- Customer service 5.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for coming in! Have a great day! - Johnny Martinez, General Manager
Customer
My sales man Ron and Paul my finance guy were a pleasure to work.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We appreciate your support. - Johnny Martinez, General Manager
Courteous, Helpful, Real
Is the three words I would use to describe my experience at LHM Dodge and Ram. I had the pleasure to work with Josh in the purchase of my next vehicle. He was patient and helpful along the long and tedious process of buying a vehicle. Even after I raised some questions about certain things and decided to trade in my older vehicle mid way through the process. He still remained very nice about it all and help me get my trade in going. Throughout the whole time he was always real with me and I felt like I was not being tricked as I have felt at other dealerships. He went step by step and did not mind going along at my pace. After coming to an agreed price, I also dealt with Derlis who I also had a great experience with when the time for signing all the financing agreements came. He also went at my pace and did not rush me despite it already being past 8pm. Thank you guys for your help, time, and experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! We truly appreciate your support. Should you need anything else, please let us know. - Johnny Martinez, General Manager
service and customer service
excellent customer service. Initial estimate of costs was right on. Completion on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for stopping by! Have a great day! - Johnny Martinez, General Manager
Service on RAM
My Service Rep Pete was great! Kept me up to date on the process and expected cost etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! Should you need anything else, please let us know. - Johnny Martinez, General Manager
Top Notch Service
Excellent and fast service. Went way above and beyond to repair my challenger in just a few hours. Amazing!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! Have a great day! - Johnny Martinez, General Manager
Mr. Phil Weesner
My service writer Aaron is the best, I don't know what I do without him. Tell him he can never retire. Phil
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! Have a great day! - Johnny Martinez, General Manager
