Reviews
Long Time Great Service
I bought my Toyota in 2001 and have been having service with Larry Miller Toyota Peoria ever since. Chris Conger and all the service men keep it running smoothly. As a single woman, it is important to have confidence in my dealings with the upkeep of the car and keep it running safely. Thanks for a great job of meeting my expectations. Nancy Frank
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Nancy! I am thrilled that Chris and the rest of our team has helped you with the upkeep of your car. Thank you so much for such a glowing review and please let us know if there's anything else we can help you with! -- Jay Carley, General Manager
Great service!
Everyone was very friendly, and did everything to work with my situation. They were very responsive, and courteous. A truly great experience ' I will refer anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm glad to hear about this great experience — thank you very much for sharing it with us! Please reach out if there's anything else we can help you with! -- Jay Carley, General Manager
Buying a car
Tony was an excellent salesmen. Todd who is our repair rep also did an excellent job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is great news, Valerie and Clyde! Thank you for taking the time to review our services and please don't hesitate to reach out if we can do anything for you in the future! -- Jay Carley, General Manager
Customer Review
Service Personnel were courteous and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Robert - those are things we strive for daily. Feel free to stop by if we can help you again! -- Jay Carley, General Manager
Great service!
Mike Ross in the service department was excellent to deal with! He addressed all of my needs in a very timely fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm so glad to hear that Mike was attentive and helpful, Mitch! Thank you so much for this great review and please reach out again if we can do anything else for you! -- Jay Carley, General Manager
Excellent
We worked with Robert Schilling. The experience could not have went more smooth. We requested some additional upgrades to our new Tundra and he worked it out for us and had the truck clean & ready to go when we got there to pick it up. We would not hesitate to buy from this dealership again in the future. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I will let Robert know that he was instrumental to your positive experience! Thank you so much for choosing us and sharing your wonderful experience with us. Please don't hesitate to reach out if you need anything in the future, Scott and Eileen! -- Jay Carley, General Manager
Traded Car.
We were well pleased with the whole process of trading cars and with all involved--salesman, manager, finance person, and detail man on new vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent! I'm glad you had such a great experience! Feel free to stop by again if we can be of service. Thank you for sharing such kind words! -- Jay Carley, General Manager
Great Experience
We worked with Robert Schilling. The experience could not have went more smooth. We requested some additional upgrades to our new Tundra and he worked it out for us and had the truck clean & ready to go when we got there to pick it up. We would not hesitate to buy from this dealership again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will let Robert know that he was instrumental to your positive experience! Thank you so much for choosing us and sharing your wonderful experience with us. Please don't hesitate to reach out if you need anything in the future, Scott and Eileen! -- Jay Carley, General Manager
Did us way wrong!
Do not go to this dealership, gave us preapproval then changed it two weeks later and tried to raise our payment almost double!! I'm so disappointed!
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Your needs are our top priority — I'm so glad it showed during your experience! Thank you for leaving this great feedback for us and please feel free to reach out if you need anything else! -- Jay Carley, General Manager
Great experience!
Nice people! From the GM on down, everyone seems happy & upbeat. Not your typical dealership. This translates to a better customer experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey, Debi! We're a happy group - I'm thrilled that came across! Thank you so much for coming in and for leaving such sweet feedback! Feel free to stop by if you need anything else. -- Jay Carley, General Manager