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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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JR sales man

Was a great experience. Went in to trade a clunker and got an awesome deal on a brand new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! I am glad that we could provide you with a great experience and a brand new truck! Jay Carley, General Manager.

Repair okay important

I always bring my car in for service and then go to the movie theater nearby while the work is being done to pass the time and enjoy some entertainment. I learned something very valuable on this service. I NEED TO WAIT until they check it over for possible work that needs done and give that approval so they can go ahead and accomplish that while I go on to my movie. My car service agent couldn't get through to me via phone (my fault) and so they had to wait to fix it until I arrived back via their wonderful shuttle service. I felt badly that they had to hold up for me.........and then I in turn had to wait while it was attended to and fixed. I learned a valuable lesson........and it might be a good idea to let customers know that if they are leaving the car repair area that might happen to them..............I know now. Everyone was super about the whole situation though........ Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, thank you for your review and your patience. We look forward to serving you again. Jay Carley, General Manager.

owner

I am completely satisfied with everything that iI experienced at Larry Miller Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, thank you for your review! I am glad that we could provide you with a great experience. Jay Carley, General Manager.

2009 Toyota Sienna Service

This visit was for a 75,000 mile service of my 2009 Toyota Sienna. The service provided was Professional and Courteous as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for your review! I am glad that we could provide you with professional and courteous service. Jay Carley, General Manager.

Customer Service

Customer Service at Larry Miller Toyota is always the best. Mike Ross is spectacular. I would never go anywhere else. I know they actually care about the 'health' of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your review! I am glad that we could provide you with the best customer service. Jay Carley, General Manager.

GRRREAT service

Amanda was pleasant, courteous, and professional. The car's first service took less than a half hour. Customer feedback. Your coffee is great. Your pastries/donuts, not so great. Overall: your dealership is really nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a pleasant, courteous and professional experience. Jay Carley, General Manager.

Recent service

Excellent & very professional service ! Technicians did a great job servicing vehicle. I definitely would recommend to anyone looking for service for any type of vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with an excellent and professional experience. Jay Carley, General Manager.

Car Service

Amanda was wonderful and efficient. Enjoyed her. Service done earlier than promised. Waiting area was comfortable. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pamela, thank you for your review! I am glad that we could provide you with a wonderful and efficient experience. Jay Carley, General Manager.

Made good on their promises

There were several misunderstandings between what the literature promised and what was actually part of the package provided with the car but all issues were resolved favorably for all parties involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I am very glad that we could resolve the issue favorably for everyone. Let us know how we can serve you again. Jay Carley, General Manager.

My time at Larry Miller Toyota

Everyone was very friendly and asked if I had been helped. In a short time my advisor was ready to help me. He was very helpful, explained things to me and offered some suggestions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a friendly experience. Jay Carley, General Manager.