Reviews
good sales
Our salesperson made the purchase painless and fast. Longest waiting time was getting to the finance guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! I am so glad that we could make your purchasing experience painless and fast. Jay Carley, General Manager.
Recall issues
Dealer could not obtain necessary recall parts covering the same 4 recall notices received over almost a year period. All blamed Toyota for this issue.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
LJ, I apologize that we were not able to get the recall parts from Toyota. I would be happy to speak with you about this issue. I can be reached at (623) 876-3400. Brian Rygiel, Director of Sales.
car buying experience
Salesman made us feel welcome and was very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl & Shirley, thank you for your review! I am so happy that we could help you feel welcomed and provide you with a professional car buying experience. Jay Carley, General Manager
16,000 Mile Oil Change
Another good experience with a prepaid service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leslie, thank you for your review! I am glad we could provide you with a good service visit. Jay Carley, General Manager
Service on Camry
Standard service with reviews on needed work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Philip, thank you for your feedback. I am glad that we could serve you. Jay Carley, General Manager
Ms.
Service advisor Scott not quite personable and helpful..
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. I will take this back to the team. We are always striving to improve our processes and make sure that our customers have a great experience. Jay Carley, General Manager.
Steve Perry & Julyus Rudd
They were truly exceptional. They made the buying process seamless! I would recommend anyone to your dealership based on the professional qualities of your staff and management.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! I am very glad that we could provide you with exceptional service. Let us know how we can serve you again! Jay Carley, General Manager.
New truck purchase
Coach was great,made the process very easy.I would recommend him highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for your review! I am glad that we could make your purchasing experience easy! Jay Carley, General Manager.
Great Service...again
I've been doing all my truck's services with LHM Toyota since I bought it (2007). They always make me feel welcome and appreciative of my business. Ask my Mike Ross!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review! I am so glad that we could always make you feel welcome and appreciated. We look forward to serving you again! Jay Carley, General Manager.
Larry Miller Toyota
Got first 5,000 mile oil change on Sequoia and was impressed with the quality of service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandra, thank you for your review! I am glad that we could impress you with the quality of service here! Jay Carley, General Manager.