Reviews
Larry Miller Toyota Peoria
Service Facility is clean and bright. Someone comes quickly after I drove in to ask what I wanted and things got rolling. My car was serviced (yellow service), items noted for me that would need attention in the near future and car was washed and delivered to me about 1 1/2 hrs later., All went well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, thank you for your review! I am glad that we could service your vehicle and make your experience here enjoyable! Jay Carley, General Manager.
Great customer service, and vehicle
This is our second new car purchase from the Peoria Larry Miller Toyota. Again we received great customer service, as well as a great car. Eric Nelson was very helpful, and made our car purchase a breeze. We got exaztly what we wanted. Thanks Eric!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! I am glad that we could help you find another vehicle and make the process a breeze. We will pass your thanks on to Eric! Jay Carley, General Manager.
Purchasing a 2014 Camary Hybrid
One of the most pleasurable experience I have had in forty five years of purchasing cars. No pressure for sales personal. All questions answered to my understanding. Great value for the car. Most important my wife was happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gray, thank you very much for your review! I am so glad that we could provide you with one of the most pleasurable experiences buying a vehicle. Let us know how we can serve you again. Jay Carley, General Manager.
Outstanding!
We had the pleasure of dealing with Lisa Garcia from showing us a vehicle that we were interested in, taking a test drive & all through the purchase. She has a great personality for dealing with the public & makes you feel very much at ease & doesn't pressure you into anything that you are not comfortable with. Chris in Finance was outstanding as well. Just an exceptional experience all the way around, was surprised as I had read some bad reviews about the dealership online but I was presently surprised & would do business with them again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review! I am so glad that Lisa and Chris could make your car buying experience exceptional! Jay Carley, General Manager.
5K service
Fast and friendly service. What really impressed me the most was the courtesy call to remind me of my vehicle due for maintenance. And they booked an appointment convenient to my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with fast and friendly service! Jay Carley, General Manager.
1st 5000 mile service on our new 2013 Prius.
Speedy sevice, purchased & had a windshield sun screen installed - we like it. Tires rotated. Inviting & comfortable facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill & Jeri, thank you for your review! I am glad that we could provide you with speedy service. Jay Carley, General Manager.
Car owner
I have always been treated with the upmost respect and no hard sell tactics for additional repairs. I am willing to drive the distance for the exceptional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, thank you for your review! I am very glad that we could provide you with respectful and exceptional service. Jay Carley, General Manager.
Great Dealer
This was my 4th new vehicle purchase from Larry Miller Toyota since 2007, though there were a couple of years in that time period under a previous general manager when I stayed away because the buying experience had become somewhat unpleasant. Recently, a new general manager came on board and has improved the buy process tremendously. This time it was a very pleasant experience without the previous pressures and hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you for your review! I am very glad that we could improve the buying process for you! Jay Carley, General Manager.
Service
Very long wait time but place was nice
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Iris, thank you for your feedback. We are always working to improve our process and we're glad that you enjoyed our new facility. Jay Carley, General Manager.
Christine
Had the oil changed . John Stulik and the mechanics did a great job in getting the job done in a timely manner. I enjoyed sitting in the waiting room reading my book and talking to a few other customers! Loved the sweet rolls too! Then it was time to go. I bought the package that allows for 3 oil/filter changes. Thought it was a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, thank you for your review! I am glad that we could do a great job servicing your vehicle and we're happy to hear you enjoyed our new facilities! Jay Carley, General Manager.
