Reviews
I walked in and had a good idea of what I wanted. I was recently in a bad auto accident. I ended up with a Buick Encore GX 2025 pre-owned certified. Sam pulled up 1 car it was the color I was wanting and I instantly fell in love with it. I was also greeted by a gentleman as I arrived at the dealership prior to opening on July 3rd. I forgot his name but he was also amazing! My finance manager was also amazing. Thank you to the team and especially SAM for putting together a good deal!
I walked in and had a good idea of what I wanted. I was recently in a bad auto accident. I ended up with a Buick Encore GX 2025 pre-owned certified. Sam pulled up 1 car it was the color I was wanting and I instantly fell in love with it. I was also greeted by a gentleman as I arrived at the dealership prior to opening on July 3rd. I forgot his name but he was also amazing! My finance manager was also amazing. Thank you to the team and especially SAM for putting together a good deal!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
James Cooper was outstanding in his representation of the Buick Encore GX Avenir AWD. I have purchased a good many vehicles in my 72 years, cars, trucks, RV's, boats, flat trailers, horse and livestock trailers and I refuse to deal with anyone who lies to me OR tries to sell me old snake oil. If my husband would hear anything, he felt wasn't true, out the door, we went!! James was a fantastic sales rep and just a great guy. Very friendly and outgoing. I am thrilled with my Buick Encore and would recommend James to my best friend and most definitely will/would return to him for another vehicle. Thank you to James and everyone at Liberty Buick....they are the best I have ever dealt with.....!!!!
James Cooper was outstanding in his representation of the Buick Encore GX Avenir AWD. I have purchased a good many vehicles in my 72 years, cars, trucks, RV's, boats, flat trailers, horse and livestock trailers and I refuse to deal with anyone who lies to me OR tries to sell me old snake oil. If my husband would hear anything, he felt wasn't true, out the door, we went!! James was a fantastic sales rep and just a great guy. Very friendly and outgoing. I am thrilled with my Buick Encore and would recommend James to my best friend and most definitely will/would return to him for another vehicle. Thank you to James and everyone at Liberty Buick....they are the best I have ever dealt with.....!!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Liz! I’m thrilled to hear that you had a fantastic experience with James at Liberty Buick while purchasing your Buick Encore GX Avenir AWD. Your kind words about his professionalism and friendliness mean a lot to me. We strive to provide the best service possible, and it’s great to know we succeeded. We look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Justin Sgro, General Manager
Service Team was at the Door, First Thing in the morning. Professional Check-In, plus the Coffee was ready. Appropriate Communication on Work to be done with amount of time planned. Work was completed per Schedule. Car was washed and was clean inside.
Service Team was at the Door, First Thing in the morning. Professional Check-In, plus the Coffee was ready. Appropriate Communication on Work to be done with amount of time planned. Work was completed per Schedule. Car was washed and was clean inside.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing review! I’m thrilled to hear that you had a positive experience with our service team at Liberty Buick. It's great to know that you appreciated the professionalism and timely communication during your visit. We look forward to serving you again in the future! Sincerely, Justin Sgro, General Manager
They helped make sure i had everything i needed they were understanding about the situation i was in and was willing to make compromises along the way.
They helped make sure i had everything i needed they were understanding about the situation i was in and was willing to make compromises along the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Hannah! I appreciate your kind words about our understanding and willingness to help you through your situation. At Liberty Buick, we strive to provide excellent service and ensure that you feel supported. We look forward to seeing you again and hope you enjoy your vehicle! Sincerely, Justin Sgro, General Manager
I purchased a pre-owned vehicle and had an outstanding experience at this location. I hadn’t purchased from a dealership since 1989. Even the sales associates that weren’t involved in my purchase treated me as though they were. Very pleasant experience. Special Thanks to David Collier and Justin Sgro. Thank you for your hospitality gentleman.
I purchased a pre-owned vehicle and had an outstanding experience at this location. I hadn’t purchased from a dealership since 1989. Even the sales associates that weren’t involved in my purchase treated me as though they were. Very pleasant experience. Special Thanks to David Collier and Justin Sgro. Thank you for your hospitality gentleman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, James! I’m thrilled to hear that you had an outstanding experience purchasing your pre-owned vehicle at Liberty Buick. It's great to know that David and I made you feel welcomed and valued. I truly appreciate your kind words and hope to see you again in the future! Sincerely, Justin Sgro, General Manager
Liberty Buick saved the day! I was traveling through Arizona to Texas for a family event, and my check engine light came on in the desert. I called Liberty mid-afternoon and explained the situation, and Edwin told me that he would not turn me away for same day service and to come on in. 23 minutes, I'm in the service center and my car is attended to promptly. The team fixed the issue quickly and I was out of the dealership within 90 minutes to continue my trip. I appreciate the team saying yes, being sympathetic to my situation, and being kind.
Liberty Buick saved the day! I was traveling through Arizona to Texas for a family event, and my check engine light came on in the desert. I called Liberty mid-afternoon and explained the situation, and Edwin told me that he would not turn me away for same day service and to come on in. 23 minutes, I'm in the service center and my car is attended to promptly. The team fixed the issue quickly and I was out of the dealership within 90 minutes to continue my trip. I appreciate the team saying yes, being sympathetic to my situation, and being kind.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your detailed review, Kim! I’m thrilled to hear that Liberty Buick was able to assist you during your travels. It's great to know that Edwin and our service team were able to quickly address your check engine light issue and get you back on the road in no time. I truly appreciate your kind words, and we hope to see you again in the future. Safe travels! Sincerely, Ed Trueblood
Sam was great, and the signing process was super fast. Awesome experience and would definitely recommend!
Sam was great, and the signing process was super fast. Awesome experience and would definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Nate! I’m thrilled to hear that you had an awesome experience with us at Liberty Buick and that Sam made the signing process quick and easy for you. I appreciate your recommendation, and our team looks forward to assisting you again in the future! Sincerely, Justin Sgro, General Manager
Sammy was extremely helpful getting the car I wanted and in a short time. This was by far the easiest car purchase for me to date.
Sammy was extremely helpful getting the car I wanted and in a short time. This was by far the easiest car purchase for me to date.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this kind review! I’m glad to hear that Sammy was able to assist you in finding the car you wanted so efficiently. At Liberty Buick, we strive to make the car buying experience as smooth as possible. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Justin Sgro, General Manager
Dave is the man, will recommend him to anyone needing a brand new car here at Liberty Buick. 10/10 experience left very happy with my new car. Thanks Dave
Dave is the man, will recommend him to anyone needing a brand new car here at Liberty Buick. 10/10 experience left very happy with my new car. Thanks Dave
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jay! I’m thrilled to hear that you had a 10/10 experience with Dave at Liberty Buick and that you’re happy with your new car. Your recommendation means a lot to us! We look forward to assisting you again in the future. Enjoy your new ride! Sincerely, Justin Sgro, General Manager
⭐⭐⭐⭐⭐ Exceptional Service – Justin Sgro at Liberty Buick! I cannot say enough wonderful things about my car-buying experience at Liberty Buick on Bell Road, all thanks to Justin Sgro. He truly went above and beyond every single expectation I had for customer service. From start to finish, Justin was incredibly patient, kind, and understanding. He listened to exactly what we needed and worked seamlessly within our budget, without any of the typical dealership pressure. I have never had a car-buying experience that was this exceptional, smooth, and genuinely wonderful. He completely changed the game for us—honestly, it makes me want to buy 10 more cars just to work with him again! If you are looking for a vehicle, do yourself a huge favor and ask for Justin. Thank you, Liberty Buick!
⭐⭐⭐⭐⭐ Exceptional Service – Justin Sgro at Liberty Buick! I cannot say enough wonderful things about my car-buying experience at Liberty Buick on Bell Road, all thanks to Justin Sgro. He truly went above and beyond every single expectation I had for customer service. From start to finish, Justin was incredibly patient, kind, and understanding. He listened to exactly what we needed and worked seamlessly within our budget, without any of the typical dealership pressure. I have never had a car-buying experience that was this exceptional, smooth, and genuinely wonderful. He completely changed the game for us—honestly, it makes me want to buy 10 more cars just to work with him again! If you are looking for a vehicle, do yourself a huge favor and ask for Justin. Thank you, Liberty Buick!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Taylor! I’m thrilled to hear about your exceptional experience with me at Liberty Buick. It's fantastic to know that we provided you with patient and understanding service while helping you find the perfect vehicle within your budget. I appreciate your kind words, and we hope to see you again for your future car-buying adventures! Thank you for choosing Liberty Buick! Sincerely, Justin Sgro, General Manager