Reviews
First time buying here, outstanding service and Sam was available and provided great customer service, very helpful and professional.thank you.
First time buying here, outstanding service and Sam was available and provided great customer service, very helpful and professional.thank you.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback, Isaias! I’m pleased to hear that you had an outstanding experience with Liberty Buick and that Sam was able to provide you with great customer service. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Justin Sgro, General Manager
Was a great purchase experience - except for the sleazy $3,000 mandatory charge for a couple hundred dollars worth of "protection" added to every purchase. They at least show the $500 document fee in the list of charges and discounts shown below each car but the $3000 add-on is not disclosed anywhere except at the bottom of the page in the disclaimer fine print and on the final buyer's order page where it is shown immediately below the header and looks like part of it so it is easy to overlook. Just be aware that the great deal you thought you got may not be as great as it first appeared.
Was a great purchase experience - except for the sleazy $3,000 mandatory charge for a couple hundred dollars worth of "protection" added to every purchase. They at least show the $500 document fee in the list of charges and discounts shown below each car but the $3000 add-on is not disclosed anywhere except at the bottom of the page in the disclaimer fine print and on the final buyer's order page where it is shown immediately below the header and looks like part of it so it is easy to overlook. Just be aware that the great deal you thought you got may not be as great as it first appeared.
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- 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. I appreciate you sharing your purchase experience with us. At Liberty Buick, our team strives for transparency in all transactions, and it's important for us to ensure that our customers are fully informed about all charges. I encourage you to reach out to me directly if you have any further concerns or if there's anything we can do to improve your experience. Your insights help us enhance my services. Thank you again for your input. Sincerely, Justin Sgro, General Manager
Samuel and the dealership were attentive to my daughter’s concerns. They worked hard to acheive financing that was comparable to her needs.
Samuel and the dealership were attentive to my daughter’s concerns. They worked hard to acheive financing that was comparable to her needs.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Howard! I truly appreciate your recognition of Samuel's efforts in addressing your daughter's concerns and finding suitable financing. At Liberty Buick, we strive to ensure you have a positive experience. We look forward to seeing you both again! Sincerely, Justin Sgro, General Manager
Sammy was very kind and personabale and patient. He did what he could to work us out the best deal
Sammy was very kind and personabale and patient. He did what he could to work us out the best deal
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that Sammy provided you with kind and patient service while helping you find the best deal. At Liberty Buick, we strive to create a positive experience for all customers. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Justin Sgro, General Manager
Samuel was very informative throughout every process of my trade-in. He made my experience fast and easy. I would definitely recommend him to anyone looking to purchase a car !
Samuel was very informative throughout every process of my trade-in. He made my experience fast and easy. I would definitely recommend him to anyone looking to purchase a car !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that Samuel provided you with informative and efficient service during your trade-in experience at Liberty Buick. Your recommendation means a lot! Looking forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Justin Sgro, General Manager
The Sales and Service departments are great! Collette is a pleasure to work with over the years.
The Sales and Service departments are great! Collette is a pleasure to work with over the years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our Sales and Service departments, and I'm thrilled to hear that Collette has consistently provided you with great service over the years. We look forward to assisting you again at Liberty Buick in the future! Sincerely, Ed Trueblood
We had a great time working with Sam and Alex. Such a smooth experience and we left with so much confidence in our purchase. We have been researching different SUVs for months and couldn’t be more happier to have worked with Liberty Buick and select our ‘26 Envista. Thank you for making our first car purchase such an ease. Thank you Sam for your time. -Raul&Anthony
We had a great time working with Sam and Alex. Such a smooth experience and we left with so much confidence in our purchase. We have been researching different SUVs for months and couldn’t be more happier to have worked with Liberty Buick and select our ‘26 Envista. Thank you for making our first car purchase such an ease. Thank you Sam for your time. -Raul&Anthony
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Raul and Anthony! I’m delighted to hear that you had a great experience working with Sam and Alex at Liberty Buick. Congratulations on your new 2026 Buick Envista! I'm so glad we could assist you in making your first car purchase smooth and enjoyable. I appreciate your kind words, and we hope to see you again soon. Enjoy your new SUV! Sincerely, Justin Sgro, General Manager
Honestly an incredible experience. It was our first car purchase and wow. When I say we will be coming back after we pay this off and upgrade to the enclave..we truly mean that because after all the research I did on Buick dealerships with both AZ and CA I’m so happy to have decided on yall for living up to all the reviews I read. Our service matched exactly how previous customers felt in their reviews about your dealership. The sales team, finance team, two receptionist, and the two gentlemen that took care of our wash/fueling (and answered our questions about future fuel recommendations) were all so friendly and welcoming from start to finish, really meant a lot when each of them congratulated us on this big purchase, because it has been an extremely long day with the stops before arriving to Liberty Buick and the back and forth with our car sale check deposit with our bank that when we left and drove off we weren’t even thinking about our long day because you all made sure we left with our car, our questions and and honest peace of mind knowing that we worked with great people and have a place to come that we can trust for future sales. Thank you to the owners for building such a killer team. Yall should be really proud of them.
Honestly an incredible experience. It was our first car purchase and wow. When I say we will be coming back after we pay this off and upgrade to the enclave..we truly mean that because after all the research I did on Buick dealerships with both AZ and CA I’m so happy to have decided on yall for living up to all the reviews I read. Our service matched exactly how previous customers felt in their reviews about your dealership. The sales team, finance team, two receptionist, and the two gentlemen that took care of our wash/fueling (and answered our questions about future fuel recommendations) were all so friendly and welcoming from start to finish, really meant a lot when each of them congratulated us on this big purchase, because it has been an extremely long day with the stops before arriving to Liberty Buick and the back and forth with our car sale check deposit with our bank that when we left and drove off we weren’t even thinking about our long day because you all made sure we left with our car, our questions and and honest peace of mind knowing that we worked with great people and have a place to come that we can trust for future sales. Thank you to the owners for building such a killer team. Yall should be really proud of them.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible feedback, Nathaniel! I’m pleased to hear that your first car purchase at Liberty Buick was such a positive experience. It's wonderful to know that our sales and finance teams, along with everyone else you interacted with, made you feel welcome and supported throughout the process. I truly appreciate your trust in us, and I’m excited that you plan to return for your upgrade to the Buick Enclave. We look forward to seeing you again and continuing to provide you with excellent service. Enjoy your new vehicle! Sincerely, Justin Sgro, General Manager
Samuel and the entire dealership were amazing! They treated us with respect, made the process smooth and stress-free, and got us into our new car quickly. Great customer service, friendly staff, and an overall excellent experience. Highly recommend this dealership and Samuel!
Samuel and the entire dealership were amazing! They treated us with respect, made the process smooth and stress-free, and got us into our new car quickly. Great customer service, friendly staff, and an overall excellent experience. Highly recommend this dealership and Samuel!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Carlos! I am thrilled to hear that you had such a great experience at Liberty Buick and that Samuel was able to assist you so well. Your recommendation means a lot to us. We look forward to seeing you again and hope you enjoy your new car! Sincerely, Justin Sgro, General Manager
We had such a great experience at this dealership! Samuel did an amazing job and made the entire process super fast, smooth, and stress-free. Everything was handled professionally and efficiently from start to finish. We truly appreciated the excellent customer service and would definitely recommend this dealership and Samuel to anyone looking for a great car-buying experience! ⭐️⭐️⭐️⭐️⭐️
We had such a great experience at this dealership! Samuel did an amazing job and made the entire process super fast, smooth, and stress-free. Everything was handled professionally and efficiently from start to finish. We truly appreciated the excellent customer service and would definitely recommend this dealership and Samuel to anyone looking for a great car-buying experience! ⭐️⭐️⭐️⭐️⭐️
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jessi! I’m thrilled to hear that you had such a great experience at Liberty Buick. Samuel is indeed a valuable member of the team, and I’m glad he could make the process fast, smooth, and stress-free for you. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Justin Sgro, General Manager